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Redken 5th Avenue NYC Recalls Guts Spray Mousse Foam Due to Risk of Rupture

Riesgo:
"The aerosol container's liner can corrode over time, posing a risk of the cans rupturing and expelling its contents."
Remedio:
Rembolso
Fecha del retiro:
April 12, 2011
Unidades:
About 1 million

Detalles del retiro

FOR IMMEDIATE RELEASE
April 12, 2011
Release #11-194
Firm's Recall Hotline: (888) 241-9504
CPSC Recall Hotline: (800) 638-2772
CPSC Media Contact: (301) 504-7908

Redken 5th Avenue NYC Recalls Guts Spray Mousse Foam Due to Risk of Rupture

WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Name of Product: Spray Mousse Foam Cans

Units: About 1 million

Manufacturer: Redken 5th Avenue NYC of New York, NY

Hazard: The aerosol container's liner can corrode over time, posing a risk of the cans rupturing and expelling its contents.

Incidents/Injuries: Redken has received 41 reports of cans rupturing. No injuries have been reported.

Description: This recall involves Redken Guts 10 Volume Spray Mousse Foam sold in 10.58- and 2-ounce size cans. The hair styling product was sold in a silver container with black writing. "Redken" and "10" are printed on the front of the product. The product can be identified by a lot code printed on the bottom of the can. Lot codes included in this recall include:

-  Any can with lot codes that does not contain a G or H as the third digit

-  Any can with the following lot codes: 32G10Y, 32G11Y, 32G20Y, 32G21Y, 32G23Y, 32G40Y, 32G41Y, 32G60Y, 32G61Y, 32G62Y, 32G70Y

Sold at: Hair salons and beauty supply stores nationwide from January 1998 through February 2011 for between $4 and $16.

Manufactured in: USA

Remedy: Consumers should immediately stop using the recalled mousse, record the product's lot code then discard the contents by spraying it into a waste container in a well ventilated area. Prior to disposing of the container, consumers should obtain the lot code from the container, then contact Redken for information on receiving a refund of the purchase price.

Consumer Contact: For additional information, contact Redken toll-free at (888) 241-9504 between 9 a.m. and 5 p.m. ET Monday through Friday, or visit the firm's website at www.redken.com

Picture of recalled mousse foam spray can

Nota: Puede haber declaraciones individuales de los comisionados sobre este tema. Para buscar las declaraciones (en inglés) sobre este u otros temas visite www.cpsc.gov/commissioners.

Si tiene problemas con un remedio de retiro o cree que la empresa no responde a su solicitud de remedio, complete este formulario (en inglés) y explique la situación a la CPSC.
Acerca de la CPSC

La Comisión de Seguridad de Productos del Consumidor de EE.UU. (U.S. Consumer Product Safety Commission, CPSC) se encarga de proteger al público contra riesgos irrazonables de lesión o muerte asociados al uso de miles de tipos de productos del consumidor. Muertes, lesiones y daños a la propiedad debido a incidentes con productos del consumidor le cuestan al país más de $1 billón de dólares al año. La labor de la CPSC ha contribuido a una disminución en el índice de lesiones asociadas a los productos del consumidor en los últimos 50 años.

La ley federal prohíbe a cualquier persona vender productos sujetos a un retiro del mercado ordenado por la Comisión o a un retiro del mercado llevado a cabo en consulta con la CPSC.

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