|FOR IMMEDIATE RELEASE
October 2, 2007
QVC's Recall Hotline: (800) 367-9444
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: Cook's Essentials Electric Toasters
Units: About 5,200
Retailer: QVC Inc., of West Chester, Pa.
Distributor: Salton Inc., of Lake Forest, Ill.
Hazard: The toaster can turn on without bread in the slots and ignite items placed on top of it, posing a fire hazard.
Incidents/Injuries: QVC has received information that ten toasters reportedly turned on spontaneously, including one incident of fire damage to kitchen cabinets and two incidents of toaster covers burned. No injuries have been reported.
Description: This recall involves the "Cook's Essentials" four-slice wide slot electric toasters model CET 401. These toasters are made of stainless steel and measure 12 inches long, 13 inches wide and 8 inches high. Each toaster has "Cook's Essentials Classic Look Toaster, Model: CET401" printed on a plate located on the underside of the toaster.
Sold by: QVC through its television station, its Web page; its toll-free number, outlet, and its employee and Studio stores from January 2003 through June 2003 for between $63 and $69 plus about $8 for shipping and handling. Some recalled toasters may have been sold at various retailers.
Manufactured in: China
Remedy: Consumers should stop using the toaster immediately, unplug it, and cut off the power cord where it enters the body of the toaster. Consumers who return the power cord in the prepaid envelope that will be provided will receive a full refund.
Consumer Contact: Consumers who bought a toaster from a QVC's television program or at QVC.com were sent a package by mail containing information on how to receive a refund. Consumers who have not received the information packet should call QVC at (800) 367-9444, from 7 a.m. to 1 a.m. ET, seven days a week or visit QVC's Web site at www.qvc.com. Consumers who bought a toaster at a QVC outlet or retail store should return the toaster at the store where it was purchased to receive a full refund. For all non-QVC purchases, contact Salton at (800) 233-9054 between 8:30 a.m. and 5 p.m. CT Monday through Friday or visit the firm's Web site at www.esalton.com
La Comisión de Seguridad de Productos del Consumidor de EE.UU. (U.S. Consumer Product Safety Commission, CPSC) se encarga de proteger al público contra riesgos irrazonables de lesión o muerte asociados con el uso de miles de tipos de productos del consumidor. Muertes, lesiones y daños a la propiedad debido a incidentes con productos del consumidor le cuestan al país más de $1 billón de dólares al año. La labor de la CPSC ha contribuido a una disminución en el índice de muertes y lesiones vinculadas a los productos del consumidor en los últimos 40 años.
Para más información:
- Visite SeguridadConsumidor.gov.
- Reciba alertas electrónicas.
- Síganos en Twitter @SeguridadConsum, @USCPSC y en Facebook e Instagram @USCPSC.
- Reporte productos peligrosos o lesiones por productos en www.SaferProducts.gov.
- Llame a la línea de información al 800-638-2772 (teletipo 301-595-7054).
- Contacto para los medios de comunicación.
Por favor comuníquese con la CPSC si desea información al:
Teléfono: (301) 504-7908
En español: (301) 504-7800