|FOR IMMEDIATE RELEASE
November 1, 2004
Release # 05-031
|Robertshaw's Hotline: (800) 232-9389
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission announces the following recall in voluntary cooperation with the firms below. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of product: Robertshaw TS-11 Thermal Safety Control Gas Valve and the "magnet head" on the gas valve
Units: 123,544 gas valves and 37,350 magnet heads
Manufacturer: Robertshaw Controls Company of Long Beach, California
Hazard: If the pilot light goes out, the gas valve can stick in an open position, permitting gas to continue to flow. This can result in a gas explosion and fire which could result in severe personal injury or property damage.
Incidents/Injuries: The firm has received 12 reports of flash fires, including 9 reports of injuries. The injuries involved first, second, and - in one instance - third degree burns.
Description: The TS-11 Thermal Safety Control Gas Valves are installed in commercial cooking equipment with pilot lights, including ranges, griddles, fryers, and warming trays. The recalled gas valves were produced between February 2003 and August 2004. The "magnet heads" on the gas valves were made during the same range of dates. The recalled products can be identified by date codes 0306 through and including 0432. The TS-11 gas valve with different manufacturing dates and a different hazard was recalled in 2002.
Sold through: Original equipment manufacturers and food service equipment dealers to commercial food service providers (such as restaurants). The recalled products were sold from February 2003 through August 2004.
Manufactured in: Assembled in Mexico
Remedy: Free repair or replacement (if necessary). Robertshaw Controls Company will arrange for free repair or replacement of the recalled gas valves. If you smell gas near the appliance or in the building, immediately leave the area and call your gas company or a certified gas technician to investigate the cause. If you do not smell gas, check the pilot lights on your gas appliances. If any pilot lights are out, do not attempt to relight. Have the appliance examined by the gas company or a qualified technician. Have the date-code of your TS-11 gas valve ready when you contact Robertshaw.
Consumer Contact: Commercial food service managers should call Robertshaw toll-free at (800) 232-9389 from 7 a.m. to 7 p.m. CT, Monday through Friday, or visit www.robertshaw.com
La Comisión de Seguridad de Productos del Consumidor de EE.UU. (U.S. Consumer Product Safety Commission, CPSC) se encarga de proteger al público contra riesgos irrazonables de lesión o muerte asociados con el uso de miles de tipos de productos del consumidor. Muertes, lesiones y daños a la propiedad debido a incidentes con productos del consumidor le cuestan al país más de $1 billón de dólares al año. La labor de la CPSC ha contribuido a una disminución en el índice de muertes y lesiones vinculadas a los productos del consumidor en los últimos 40 años.
Para más información:
- Visite SeguridadConsumidor.gov.
- Reciba alertas electrónicas.
- Síganos en Twitter @SeguridadConsum, @USCPSC y en Facebook e Instagram @USCPSC.
- Reporte productos peligrosos o lesiones por productos en www.SaferProducts.gov.
- Llame a la línea de información al 800-638-2772 (teletipo 301-595-7054).
- Contacto para los medios de comunicación.
Por favor comuníquese con la CPSC si desea información al:
Teléfono: (301) 504-7908
En español: (301) 504-7800