Note: Consumer contact telephone calling time and web site changes.



July 3, 2003


Release # 03-544

Name of Product: Rear Projection Televisions

Units: 3,400

Manufacturer: Toshiba America Consumer Products, Inc., of Wayne, N.J.

Hazard: If the capacitors short circuit due to a very high electrical surge, such as from a lightening strike, the metal parts on the television could present a shock or electrocution hazard. In addition, the metal jacks on the back of the television or another metal box attached to the television could present a shock or electrocution hazard as a result of the capacitors' failure.


Description: This program includes a limited number of units of the following Toshiba rear projection televisions: Model 50A62, Model 51H83, and Model 57H83. To determine if your television set is affected by this corrective action, go to and follow the instructions.

Sold at: Consumer electronic stores, department stores, and mass merchandisers nationwide from April 21, 2003 through May 8, 2003 for between $999 and $2200.

Manufactured in: U.S.A.

Remedy: Toshiba has contacted many of the owners of the affected televisions. However, if you have not been contacted, please contact Toshiba at the phone number or Web site below. Consumers who have an affected television will receive a free replacement, which includes removal of the recalled television, delivery and installation of the replacement.

Consumer Contact: (877) 290-6064, Monday through Friday, from 8 AM to 7 PM CT or go to

Media Contact: Marlene Franklin or Tina Tuccillo at (973) 628-8000

 picture of recalled projection television