Note: Phone number change.
Detalles del retiro
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FOR IMMEDIATE RELEASE |
Heater Recall Hotline: (800) 290-8495 |
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February 7, 2002 |
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Release # 02-098 |
WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Honeywell Consumer Products Inc. (HCP), of Southborough, Mass., is voluntarily recalling about 450,000 moveable baseboard heaters. The heating element in these baseboard heaters can short-circuit and ignite combustible material under the heater, posing fire and burn hazards to consumers.
CPSC and HCP have received 53 reports of these heaters short-circuiting, including two cases where the floor beneath the heater was damaged due to fire. No injuries have been reported.
The recalled HZ-514 HCP baseboard heaters are about 40 inches long, 8 inches tall, and 4 inches wide at their widest point. The white baseboard heaters have the name "Honeywell" printed on the front of the unit. The recalled heaters have:
- a six-digit date code beginning with "97" on a sticker on the back or the bottom of the unit, or
- a date code beginning with the digit "8" or "9" stamped on the flat metal prong of the electrical cord's plug, or
- a date code beginning with the digits "00" stamped on the flat metal prong of the electrical cord's plug and "TYPE I" or nothing stamped on the bottom of the unit.
Department stores and home centers nationwide sold these baseboard heaters from October 1997 through January 2001 for between $30 and $50.
Consumers should stop using these heaters immediately, unplug them, and contact HCP at (800) 290-8495 between 8 a.m. and 10 p.m. ET Monday through Sunday or log on to the company's website at www.honeywell.com to determine whether their heater is part of the recall.
Consumers with recalled units will be given instructions on how to mail them back to HCP in order to receive a free replacement heater.
Baseboard heaters with "01" stamped on the metal prong of the electrical plug or "TYPE II" stamped on the bottom of the unit are not included in this recall.
Consumers can also view a video clip about this recall (transcript). This is in "streaming video" format. 
Nota: Puede haber declaraciones individuales de los comisionados sobre este tema. Para buscar las declaraciones (en inglés) sobre este u otros temas visite www.cpsc.gov/commissioners.
La Comisión de Seguridad de Productos del Consumidor de EE.UU. (U.S. Consumer Product Safety Commission, CPSC) se encarga de proteger al público contra riesgos irrazonables de lesión o muerte asociados al uso de miles de tipos de productos del consumidor. Muertes, lesiones y daños a la propiedad debido a incidentes con productos del consumidor le cuestan al país más de $1 billón de dólares al año. La labor de la CPSC ha contribuido a una disminución en el índice de lesiones asociadas a los productos del consumidor en los últimos 50 años.
La ley federal prohíbe a cualquier persona vender productos sujetos a un retiro del mercado ordenado por la Comisión o a un retiro del mercado llevado a cabo en consulta con la CPSC.
- Visite www.SeguridadConsumidor.gov.
- Reciba alertas electrónicas.
- Síganos en Facebook, en Twitter e Instagram.
- Llame a la línea de información al 800-638-2772 (teletipo 301-595-7054).
- Reporte productos inseguro o lesiones por productos por teléfono o en www.SaferProducts.gov.
- Contacto para los medios de comunicación.
