Firm's hotline number has changed.
An electrical connection in these coffeemakers can overheat and ignite the filter basket support, presenting a risk of fire and burn hazard to consumers.
About 218,000
Consumers may contact Krups North America at (800) 526-5377 between 8 a.m. to 6 p.m. ET or visit www.krupsusa.com.
Detalles del retiro
WASHINGTON, D.C.- In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Krups North America, of Closter, N.J., is voluntarily recalling about 218,000 automatic drip coffeemakers. An electrical connection in these coffeemakers can overheat and ignite the filter basket support, presenting a risk of fire and burn hazard to consumers.
Krups has received 37 reports of the coffeemakers overheating, including 12 reports of fire and smoke damage to cabinets, countertops and surrounding objects. No injuries have been reported.
The automatic drip coffeemakers were sold under the Krups brand name. The 10 cup coffeemakers have a switch for selecting 1-3 cups or 4- 10 cups, and a "Stop N' Serve" feature. Only models 398 with a black or white exterior and 405 with a simulated wood-grain exterior are included in this recall. The model numbers are on the bottom of the coffeemaker. Department, appliance and specialty stores nationwide sold the coffeemakers from January 1996 through April 2000 for about $95.
Consumers should unplug and stop using the coffeemakers immediately and contact Krups North America at (800) 526-5377 between 8 a.m. to 6 p.m. ET or visit www.krupsusa.com to receive a free replacement coffeemaker.
Consumers should unplug and stop using the coffeemakers immediately and contact Krups North America at (800) 526-5377 between 8 a.m. to 6 p.m. ET or visit www.krupsusa.com to receive a free replacement coffeemaker.
Krups has received 37 reports of the coffeemakers overheating, including 12 reports of fire and smoke damage to cabinets, countertops and surrounding objects. No injuries have been reported.
Nota: Puede haber declaraciones individuales de los comisionados sobre este tema. Para buscar las declaraciones (en inglés) sobre este u otros temas visite www.cpsc.gov/commissioners.
La Comisión de Seguridad de Productos del Consumidor de EE.UU. (U.S. Consumer Product Safety Commission, CPSC) se encarga de proteger al público contra riesgos irrazonables de lesión o muerte asociados al uso de miles de tipos de productos del consumidor. Muertes, lesiones y daños a la propiedad debido a incidentes con productos del consumidor le cuestan al país más de $1 billón de dólares al año. La labor de la CPSC ha contribuido a una disminución en el índice de lesiones asociadas a los productos del consumidor en los últimos 50 años.
La ley federal prohíbe a cualquier persona vender productos sujetos a un retiro del mercado ordenado por la Comisión o a un retiro del mercado llevado a cabo en consulta con la CPSC.
- Visite www.SeguridadConsumidor.gov.
- Reciba alertas electrónicas.
- Síganos en Facebook, en Twitter e Instagram.
- Llame a la línea de información al 800-638-2772 (teletipo 301-595-7054).
- Reporte productos inseguro o lesiones por productos por teléfono o en www.SaferProducts.gov.
- Contacto para los medios de comunicación.