The forks can crack and break, causing the front wheel to separate from the bicycle. As a result, riders could lose control of the bicycle and fall.
69,000
Media inquires should be directed to Roger Gauvin, Answer Marketing Manager at (805) 294-4134.
Detalles del retiro
WASHINGTON, D.C. - CPSC, Answer Products Inc. of Valencia, Calif., is voluntarily recalling 69,000 Manitou Mach 5 mountain bike suspension forks. The forks can crack and break, causing the front wheel to separate from the bicycle. As a result, riders could lose control of the bicycle and fall.
Answer Products has received 49 reports of the forks cracking. Five consumers sustained injuries including cuts, bruises, and scrapes.
The recalled forks have both the Manitou and Mach 5 logos on the sides of the lower legs. The fork's serial number is located on the back of the lower part of the fork leg. Mach 5 forks with serial numbers less than 5100086500 have outer leg castings that should be replaced. Forks with serial numbers between 5100086500 and 5100149464 should be professionally inspected by an authorized Answer Products retailer. If necessary, Answer Products will replace castings at no charge to the consumer.
Bicycle dealers worldwide have sold the Mach 5 forks as original equipment on over 27,000 Trek, Fisher, Diamondback, Marin, Mongoose and other high-end bicycles. Bicycle dealers also sold over 41,000 forks as after-market equipment for $270 to $380.
Consumers who own recalled forks should stop using them immediately and contact Answer Products, Inc. at 888.MTN.DISC (888.686.3472) 8:00 a.m. - 4:30 p.m. Central Time or at manitoutech@hayesbicycle.com for instructions on returning the forks. Consumers can also return the fork to the store where purchased for free replacement.
Mach 5 forks with red dots on the inside of the drop out have been inspected and are not subject to this recall, regardless of serial number. All Mach 5 forks with serial numbers greater than 5100149464 do not need further inspection and are not subject to this notice.
Media inquires should be directed to Roger Gauvin, Answer Marketing Manager at (805) 294-4134.
Answer Products will replace castings at no charge to the consumer.
Answer Products has received 49 reports of the forks cracking. Five consumers sustained injuries including cuts, bruises, and scrapes.
Nota: Puede haber declaraciones individuales de los comisionados sobre este tema. Para buscar las declaraciones (en inglés) sobre este u otros temas visite www.cpsc.gov/commissioners.
La Comisión de Seguridad de Productos del Consumidor de EE.UU. (U.S. Consumer Product Safety Commission, CPSC) se encarga de proteger al público contra riesgos irrazonables de lesión o muerte asociados al uso de miles de tipos de productos del consumidor. Muertes, lesiones y daños a la propiedad debido a incidentes con productos del consumidor le cuestan al país más de $1 billón de dólares al año. La labor de la CPSC ha contribuido a una disminución en el índice de lesiones asociadas a los productos del consumidor en los últimos 50 años.
La ley federal prohíbe a cualquier persona vender productos sujetos a un retiro del mercado ordenado por la Comisión o a un retiro del mercado llevado a cabo en consulta con la CPSC.
- Visite www.SeguridadConsumidor.gov.
- Reciba alertas electrónicas.
- Síganos en Facebook, en Twitter e Instagram.
- Llame a la línea de información al 800-638-2772 (teletipo 301-595-7054).
- Reporte productos inseguro o lesiones por productos por teléfono o en www.SaferProducts.gov.
- Contacto para los medios de comunicación.