Note: Phone contact number change.
Detalles del retiro
March 19, 2008 Alert #08-550 |
The following product safety recall was voluntarily conducted by the firm in cooperation with the CPSC. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: Comfortplus Under Area Rug Warmers
Units: About 200
Retailer: WarmlyYours, of Long Grove, Ill.
Hazard: The rug warmer's cord can come loose from the plug and cause sparks or flames, posing a fire hazard to consumers.
Incidents/Injuries: WarmlyYours has received two reports of incidents involving the rug warmer. One involved electrical sparks coming from the cord when it was pulled out. In the other incident, the cord caught fire and left burn marks on the area rug and floor. No injuries have been reported.
Description: The rug warmers are cream-colored with a non-slip pad, a tan nylon edging and a black electrical cord. They were sold in three sizes, small 3 ? ft. x 4 ? ft., medium 4 ? ft. x 7 ? ft., and large 7 ? ft. x 9 ? ft. Model numbers UAH-3646-120, UAH-4979-120, and UAH-7999-120 are printed on a label located on the underside of the rug warmer.
Sold by: WarmlyYours retail stores, and flooring stores nationwide, Warmly Yours.com, www.heatedcarpetsnthings.com, www.builderdepot.com, www.kitchensource.com, www.atrendyhome.com, and www.zearth.com for between $200 and $600.
Manufactured in: China and Canada
Remedy: Consumers should stop using the rug warmers immediately, unplug it, and return the cord to WarmlyYours using the pre-paid shipping labels that the firm will provide for a full refund or a replacement product. WarmlyYours is directly contacting purchasers of the warming rugs.
Consumer Contact: For additional information, contact WarmlyYours toll-free at (800) 875-5285 between 8 a.m. and 5:30 p.m. CT Monday through Friday, or visit the firm's Web site at www.WarmlyYours.com
Nota: Puede haber declaraciones individuales de los comisionados sobre este tema. Para buscar las declaraciones (en inglés) sobre este u otros temas visite www.cpsc.gov/commissioners.
La Comisión de Seguridad de Productos del Consumidor de EE.UU. (U.S. Consumer Product Safety Commission, CPSC) se encarga de proteger al público contra riesgos irrazonables de lesión o muerte asociados al uso de miles de tipos de productos del consumidor. Muertes, lesiones y daños a la propiedad debido a incidentes con productos del consumidor le cuestan al país más de $1 billón de dólares al año. La labor de la CPSC ha contribuido a una disminución en el índice de lesiones asociadas a los productos del consumidor en los últimos 50 años.
La ley federal prohíbe a cualquier persona vender productos sujetos a un retiro del mercado ordenado por la Comisión o a un retiro del mercado llevado a cabo en consulta con la CPSC.
- Visite www.SeguridadConsumidor.gov.
- Reciba alertas electrónicas.
- Síganos en Facebook, en Twitter e Instagram.
- Llame a la línea de información al 800-638-2772 (teletipo 301-595-7054).
- Reporte productos inseguro o lesiones por productos por teléfono o en www.SaferProducts.gov.
- Contacto para los medios de comunicación.