AUGUST 26, 2013

The U.S. Consumer Product Safety Commission's Office of Compliance is aware of the following organizations, listed alphabetically, that have assisted firms with their development and implementation of product safety recalls. The CPSC does not approve, certify or endorse any of these organizations. Other organizations not listed may also exist and can assist a company in product recall development and implementation. An outside firm is not required to undertake a product safety recall

Recall Information Companies

Patriot Communications

Services: Call Center
David P. Gregitis
1055 West Lakes Drive, Suite 300  
Berwyn, PA 19312
(610) 225-0131
dgregitis@patriotllc.com

Neal Cohen Law

Services: Legal
Neal Cohen
6930 Carroll Avenue, Suite 423
Tacoma Park, MD 20912
(301) 658-2424
neal@nealcohenlaw.com

Quality Corrections & Inspections West Coast

Services: Refurb/Fix Defect Products
Randy Burk
882 American Pacific Dr.,
Suite A
Henderson, NV 89014
(702) 719-2322
randy_burk@qualitycorrections.com

Torcom

Services: Call Center
Elin Torvik
25 Kessel Court, Suite 107
Madison, WI 53711
(608) 276-4295
elin@torcom.com

Schmeltzer, David

Services: Legal
9424 Garden Court
Potomac, MD 20854
(301) 325-9730 dschmeltze@gmail.com

Chem-Tel Incorporated

Services: Emergency hazmat response, DOT services 
Tim Barns 
1305 North Florida Avenue 
Tampa FL 33602 
(888) 255-3924 tbarns@chemtelinc.com 

XTel Communications 

Services: Call Center/Toll-free Number
Liz Sorino 
401 Route 73 North

Bldg 10, Suite 106 
Marlton, NJ 08053      
(800) 438-9835, ext. 303 
LSorino@xtel.net

Van Fleet Associates, Inc.

Services: Legal
Walt A. Sanders 
1800 Diagonal Road, Suite 600
Alexandria, VA 223104 
(703) 728-2431

RQA, Inc.

Services: Product Removal, Retail Effectiveness Checks
Brian Giannini
VP Business Development
10608 W. 163rd Place
Orland Park, IL 60467
(708) 364-7060
b.giannini@rqa-inc.com

Rust Consulting

Services: Call Center/Mailing
Aaron Carlson 
625 Marquette Avenue, Suite 900   
Minneapolis, MN 55402 
(866) 685-6160
acarlson@rustconsulting.com

Edelman

Services: Public Relations
Ryan Cudney
200 E Randolph St
Chicago, IL 60601
(312) 240-2937
Ryan.cudney@edelman.com

Registria

Services: Product Registration
Ben Lockett
1621 18th
St, Suite 20
Denver, CO 80202
(303) 298-5612
blockett@registria.com

Classic Graphics

Services: Mailings   
Kim Kiker  
8335 Classic Drive
Charlotte, NC 28262   
704-944-4734
KimK@knowclassic.com

VEXOR Technology, Inc

Services: Destruction/Disposal
Jeff Nimon
955 West Smith Road
Medina, OH 44256
330-416-4493

jeff.nimon@vexortechnology.com 

eRecall

Services: Virtual Resolution Center/Messaging Platform/Product Center
Mostafa Elzoghbi
PO Box 224001
Chantilly, VA 20153
(571) 374-2323
www.erecall.net
mostafa@erecall.net

Wessan Interactive

Services: Web Hosting/Communications 
Kevin Schaaf
3033 No. 93rd Street  
Omaha, NE 68134
800-468-7800

kschaaf@wessan.com 

Quality Corrections & Inspections East Coast 

 

Services: Refurb/Fix Defect Products
Mark Shaw
611 Gildea Drive
Duncansville, PA 16635
(800) 340-8384
mark_shaw@qualitycorrections.com

Recall Results

Services: Mailing/Web Hosting/Refurb
Tom Brockhaus
12444 Powerscourt Dr, Suite 375
Saint Louis, MO 63131
314-495-6263
tbrockhaus@realtimeresults.net