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CPSC, JVC Announce Recall to Repair Rear-Projection Televisions

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Recall Date:
March 09, 2005

Recall Details

FOR IMMEDIATE RELEASE
March 9, 2005
Release # 05-130
JVC Service Hotline: (800) 252-5722

WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission announces the following recall in voluntary cooperation with the firm below. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Name of product: Rear-projection televisions

Units: 26,500

Manufacturer: JVC Americas Corp., of Wayne, N.J.

Hazard: An internal electrical connection can cause electrical arcing, charring or smoking inside the television, which pose a fire risk to consumers.

Incidents/Injuries: JVC has received two reports of incidents, including one case of melted television parts and one case of a minor television fire. No injuries have been reported.

Description: The recalled 52-inch and 61-inch JVC rear projection televisions were manufactured between May 2004 and November 2004. The televisions have the following model and serial numbers:

HD-52Z575: 10980014 through 16980772
HD-52Z575: 16986471 through 16989999
HD-52Z585: 10980031 through 16981502
HD-61Z575: 10980031 through 16982712
HD-61Z585: 10980031 through 16980942

The model and serial numbers can be found on the back of the television in the lower center portion of the unit. The JVC logo appears on the front of the television.

Sold at: Consumer electronic stores nationwide from July 2004 through January 2005 for between $3,000 and $5,500.

Manufactured in: Mexico

Remedy: Consumers should immediately contact JVC for further instructions and to schedule a free in-home service. JVC is contacting registered consumers directly via regular mail and e-mail to arrange a free at-home service.

Consumer Contact: Call JVC at (800) 252-5722 between 9 a.m. and 10 p.m. ET any day or log on to the company's Web site at www.jvc.com/support/notification

Picture of Recalled Televisions

Picture of Recalled Televisions

Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.

If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.
About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

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