Gas Fireplace Inserts Recalled by Jotul North America Due to Electrical Shock and Burn Hazards

The electrical wiring on Jotul and Scan fireplace inserts can make contact with the metal rating plate on the fireplace insert. One shock and burn injury reported.

Recall date: December 04, 2012
Recall number: 13-055
  • Jotul North America fireplace insert

    1 of 2 photos

    Jotul North America fireplace insert

  • Scan fireplace insert

    2 of 2 photos

    Scan fireplace insert

Recall Summary

Name of product:

Jotul and Scan gas fireplace inserts


The fireplace insert’s electrical wiring can come into contact with the metal rating plate on the insert, posing electrical shock and burn hazards to consumers.

Consumer Contact:

Jotul North America; at (800) 797-5912, from 8 a.m. to 5 p.m. ET Monday through Friday, or online at and click on Consumer Bulletin for more information.

Report an Incident Involving this Product

Recall Details


About 1,200 in the United States and 50 in Canada


This recall involves four models of Jotul and Scan brand gas fireplace inserts. These inserts fit into existing vented fireplaces providing a variety of fireplace effects fueled by natural gas or liquid propane.  The fireplace inserts are cast iron or steel and have a glass front, ceramic fiber logs, a gas burner and an electrical cord.  They measure about 17 inches by 32 inches.  The model and serial numbers are located on a metal rating plate inside the bottom front panel of the fireplace insert.


Model Names

Model Numbers

Serial Numbers

Jotul GI 450 DVII


30001 through 31056

Jotul GI 450 DV TSI


Scan 45i


1001 through 1182

Scan 45i TSI



The firm has received one report of an electric shock and burn injury with the recalled fireplace inserts.


Consumers should immediately stop using and unplug the recalled gas fireplace inserts before checking the unit’s model and serial numbers. Contact the store where purchased or Jotul directly to schedule a free repair.

Sold at

Independent specialty fireplace and stove stores nationwide and in Canada from June 2010 through September 2012 for about $2,200.


Jotul North America, of Gorham, Maine

Manufactured in

United States

  • Jotul North America fireplace insert

  • Scan fireplace insert