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Recalls

December 21, 2023
Hazard:

The recalled hoverboard’s lithium-ion battery can overheat, posing a fire hazard.

Remedy:

Consumers should stop using the recalled hoverboards immediately and contact Hover-1 for instructions as to how to receive a free replacement hoverboard.

Units:

About 25,000

Consumer Contact:
Phone: (888) 556-8426
March 30, 2023
Hazard:

The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a fire hazard.

Remedy:

Consumers should immediately stop using and stop charging the recalled scooters/hoverboards and contact Jetson for a full refund. Jetson is contacting all known purchasers directly.

Units:

About 53,000

Consumer Contact:
Phone: (800) 635-4815
May 19, 2022
Hazard:

A software malfunction in the electrical system can continue to provide assistance to the motor, causing continued momentum, when the rider is not actively controlling the hoverboard, posing fall and injury hazards.

Remedy:

Consumers should immediately stop using the recalled hoverboards and contact DGL Group for instructions on how to ship affected units to an authorized repair shop free of charge. 

 

Units:

About 93,000

Consumer Contact:
Phone: (888) 556-8426
August 25, 2021
Hazard:

The lithium-ion GLW battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding.  

Remedy:

Consumers should immediately stop using the recalled self-balancing scooters/hoverboards and contact Razor for instructions on how to obtain a prepaid shipping carton to send the GLW battery pack back to Razor, and to receive a free replacement battery pack.

Units:

About 237,300

Consumer Contact:
Phone: (866) 467-2967
November 26, 2019
Hazard:

Hazards include infant fatalities, fire, burn, choking, fall, laceration, skin irritation, explosion or other injuries depending on the product.

Units:

About 1,200

Consumer Contact:
Phone: (800) 926-6299
November 14, 2017
Hazard:

The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of smoking, catching fire and/or exploding.

Remedy:

Consumers should immediately stop using these recalled scooters/hoverboards and contact Salvage World for instructions on returning their hoverboard for a store credit.

Units:

About 700

Consumer Contact:
Phone: (888) 726-9603
November 14, 2017
Hazard:

The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding.

Remedy:

Consumers should immediately stop using the recalled self-balancing scooters/hoverboards and contact Dollar Mania for instructions on returning the hoverboard to receive a free UL2272-certified replacement unit.

Units:

About 1,000

Consumer Contact:
Phone: (844) 333-4457
November 14, 2017
Hazard:

The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding.

Remedy:

Consumers should immediately stop using these recalled scooters/hoverboards and contact Tech Drift for instructions on returning their hoverboard for a free UL2272-certified replacement unit.

Units:

About 100

Consumer Contact:
Phone: (800) 491-0264
November 14, 2017
Hazard:

The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the hoverboards smoking, catching fire and/or exploding.

Remedy:

Consumers should immediately stop using the recalled scooters/hoverboards and contact Digital Products (DPI) for instructions on how to obtain a free UL2272-certified replacement unit.

Units:

About 8,700

Consumer Contact:
Phone: (800) 311-9263
November 14, 2017
Hazard:

The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding.

Remedy:

Consumers should immediately stop using the recalled self-balancing scooters/hoverboards and contact Simplified Wireless to return their unit to receive a free UL2272-certified replacement unit.

Units:

About 900

Consumer Contact:
Phone: (833) 220-1212
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