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Recalls

April 11, 2024
Hazard:

The Stem Raiser can shift during use, causing the bicycle’s handlebar to shift unexpectantly, posing a fall hazard.

Remedy:

Consumers should immediately stop using the recalled stem raisers, and contact Delta Cycle to schedule a free repair at an independent bicycle dealer.

Units:

About 500,000 (In addition, about 8,510 were sold in Canada)

Consumer Contact:
Phone: (800) 474-6615
April 04, 2024
Hazard:

The harness padding of Thule RideAlong bike seats can contain flame-retardant DecaBDE in excess of regulatory limits, posing a chemical hazard. DecaBDE can be toxic if it is ingested or comes into contact with skin or eyes.

Remedy:

Consumers should immediately stop using the recalled RideAlong seat and contact Thule Group to register for free replacement harness padding and to receive instructions on how to return the recalled padding. Thule is contacting all known consumers.

Units:

About 8,640 (In addition, about 3,880 were sold in Canada)

Consumer Contact:
Phone: (888) 816-0228
March 07, 2024
Hazard:

The bicycle headtube/downtube weld can become damaged and separate from the bicycle frame, posing fall and injury hazards.

Remedy:

Consumers should immediately stop using the recalled bicycles and contact an authorized GT dealer for a free replacement frame.

Units:

About 3,040 (In addition, about 324 were sold in Canada)

Consumer Contact:
Phone: (800) 843-2453
February 29, 2024
Hazard:

The bicycle headtube/downtube weld can become damaged, and separate from the bicycle frame, posing fall and injury hazards.

Remedy:

Consumers should immediately stop using the recalled bicycles and contact an authorized Cannondale dealer for a free replacement frame.

Units:

About 660 (In addition, about 113 were sold in Canada)

Consumer Contact:
Phone: (800) 245-3872
February 15, 2024
Hazard:

The strap anchor can become dislodged from the helmet when sufficient force is applied, and therefore violates the CPSC federal safety regulation for bicycle helmets. The helmets can fail to protect in the event of a crash, posing a risk of head injury.

Remedy:

Consumers should immediately stop using the recalled Bell Soquel Youth Helmets and contact Bell Sports for a refund. To receive a refund, consumers should destroy the helmet by cutting off the straps and upload photos of the helmet with the straps cut to consumersupport-bell@bellhelmets.com to prove destruction, then dispose of the recalled helmet.

Units:

About 2,425 (In addition, about 2,400 were sold in Canada)

February 01, 2024
Hazard:

The stems’ faceplate can crack and break, loosening the handlebars, and cause the rider to lose control, posing a risk of injury to the user in a crash.

Remedy:

Consumers should immediately stop using the recalled bicycle stems and contact Box Components for a full refund or a free replacement stem, including shipping.

Units:

About 160

Consumer Contact:
Phone: (800) 797-6880
February 01, 2024
Hazard:

The bicycles do not meet U.S. safety standards for bicycles, posing crash and injury hazards to children. The 10-inch, 12-inch, and 16-inch bicycles are equipped with hand brakes but no footbrakes. The 20-inch bicycles are not equipped with a chain guard and the pedals do not come with reflectors. Federal regulations require bicycles with seat heights that measure at or below 25 inches to be equipped with foot brakes and require a full coverage chain guard, intended to prevent entrapment of clothing or body parts.

Remedy:

Consumers should immediately take the recalled bikes away from children, stop using them, and contact the firm for instructions on returning the bicycles for a full refund.

Units:

About 22,700

Consumer Contact:
Phone: (833) 857-1010
February 01, 2024
Hazard:

The clamp bolt on the brake lever can come loose, posing a crash hazard to the rider. A rider uses the brake lever to activate the braking system to slow or stop the bicycle.

Remedy:

Consumers should immediately stop using the recalled SRAM shift brake levers and inspect their levers for tightness. If the shift brake lever rotates or is loose, the consumer will be offered a free brake installation inspection at an authorized SRAM retailer. If the brake installation is loose at the dealer inspection, the clamp bolt assembly will be tightened or replaced at no charge to the consumer.

Units:

About 61,300 (In addition, about 2,940 were sold in Canada)

Consumer Contact:
Phone: (800) 346-2928
January 11, 2024
Hazard:

The recalled helmets do not comply with the coverage, positional stability, and labeling requirements of the CPSC federal safety regulation for bicycle helmets. The helmets can fail to protect in the event of a crash, posing a risk of head injury.

Remedy:

Consumers should immediately stop using the recalled helmets and contact Retrospec for a full refund. To receive a refund, consumers should destroy the helmet by cutting off the straps and mark the helmet with their initials and the date near the Retrospec logo on the right side of the helmet. Consumers should upload a photo of the helmet, showing the straps cut off, their initials, date, and Retrospec logo, to the recall registration page at https://retrospec.com/pages/retrospec-scout-recall to prove destruction, and then dispose of the recalled helmet.

Units:

About 72,000 (In addition, 150 in Canada)

Consumer Contact:
Phone: (888) 488-2369
January 04, 2024
Hazard:

The strap anchor can become dislodged from the helmet when sufficient force is applied, and therefore violates the CPSC federal safety regulation for bicycle helmets. The helmets can fail to protect in the event of a crash, posing a risk of head injury.

Remedy:

Consumers should immediately stop using the recalled Bell Adult Slope helmets and contact Bell Sports for a refund. To receive a refund, consumers should destroy the helmet by cutting off the straps and upload photos of the helmet with the straps cut to consumersupport-bell@bellhelmets.com to prove destruction, then dispose of the recalled helmet.

Units:

About 11,000

Consumer Contact:
Phone: (800) 456-2355
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