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Recalls

December 01, 2022
Hazard:

The surge protectors contain incorrect polarization and poorly soldered connections, posing shock and fire hazards.

Remedy:

​Consumers should immediately stop using the recalled surge protectors and contact JBR Solutions to receive a full refund. JBR Solutions is contacting known purchasers directly.

Units:

About 51,750

Consumer Contact:
Phone: (877) 522-3876
June 09, 2016
Hazard:

The surge protectors can short circuit when non-grounded plugs are connected, posing a shock or fire hazard.

Remedy:

Consumers should immediately stop using the recalled surge protectors and contact 360 Electrical for a free replacement.

Units:

About 9,300 (in addition, about 1,000 were sold in Canada)

Consumer Contact:
Phone: (844) 827-4207
October 03, 2013
Hazard:

The surge protectors can overheat, smoke and melt, posing a fire hazard.

Remedy:

Consumers should immediately stop using the recalled surge protectors, unplug them and contact Schneider Electric for a free replacement surge protector.

Units:

About 15 million

Consumer Contact:
Phone: (888) 437-4007
March 08, 2011
Hazard:

Improper grounding of the case and inadequate insulation for the circuit breaker poses an electrical shock hazard to consumers.

Remedy:

Consumers should immediately stop using the product and contact Milestone for a replacement product or refund.

Units:

"About 2,500"

Report an unsafe product