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Recalls

October 13, 2022
Hazard:

The lithium-ion batteries can ignite, explode or spark, posing fire, explosion and burn hazards to consumers.

Remedy:

Consumers should stop using the recalled e-bikes immediately and contact Ancheer for a free replacement battery and battery mount.

Units:

About 22,000

Consumer Contact:
Phone: (888) 661-1330
October 06, 2022
Hazard:

The rubber straps that fasten the bicycle bag to the bicycle can break causing the bag to come loose and fall, posing crash hazard and injury hazards to the rider. 

Remedy:

Consumers should immediately stop using the recalled Swift straps attached to bicycle bags, discard them and contact Swift Industries for a free replacement strap. Swift is contacting all known purchasers.

Units:

About 1,800

Consumer Contact:
Phone: (206) 397-8638
September 29, 2022
Hazard:

The recalled bracket arms, attached to bicycle handlebars, can crack or break during use, causing the harness and gear to fall while the bicycle is in motion, posing a crash and injury hazards.  

Remedy:

Consumers should immediately stop using the recalled BarJam Brackets attached to bicycle handlebars, discard them and contact Rockgeist for free redesigned replacement brackets. Rockgeist is contacting all known purchasers directly.

Units:

About 420

 

Consumer Contact:
Phone: (800) 501-1437
September 15, 2022
Hazard:

The handlebars on the bicycles can slip in the stem and cause the rider to lose control, posing a fall hazard.  

Remedy:

Consumers should immediately stop using the two recalled models of Cervélo bicycles and Cervélo replacement stems and contact their authorized Cervélo dealer to arrange for a free repair to replace the faceplate.

Units:

About 1,800 bicycles and 182 stems (In addition, about 243 bicycles were sold in Canada)

Consumer Contact:
Phone: (833) 416-8605
August 25, 2022
Hazard:

The bicycle’s carbon handlebars can crack, posing fall and crash hazards. 

Remedy:

Consumers should immediately stop using the recalled bikes and aftermarket handlebar/stems and contact their local authorized Trek retailer for a free repair.

Units:

About 3,200 bicycles/900 aftermarket handlebar stems (In addition, about 530 bicycles/115 aftermarket handlebar/stems in Canada) 

Consumer Contact:
Phone: (800) 373-4594
June 09, 2022
Hazard:

The mudguard is positioned too close to the front wheel which can cause the wheel to lock up leading to sudden deceleration of the bike if an object gets caught between the mudguard and front tire, posing crash and injury hazards to the rider.   

Remedy:

Consumers should immediately stop using the recalled bicycles and contact an authorized Brompton dealer for a free repair, which replaces the front mudguard stay and flap and increases the clearance between the mudguard and tire.

Units:

About 2,230 (In addition, about 110 were sold in Canada)

Consumer Contact:
Phone: (800) 578-6785
May 05, 2022
Hazard:

The latch mechanism that holds the battery in place can malfunction, causing the battery to dislodge from the frame and fall to the ground, posing a fall hazard to the rider.  Additionally, the latch spring can cause additional wear on the battery housing over time, posing a fire hazard.

Remedy:

Consumers should immediately stop using the recalled bicycles and contact their authorized Santa Cruz Bicycle dealer to arrange for a free repair to replace the latch spring mechanism and install a battery wear plate. Consumers who purchased the bicycle online or no longer reside near their dealer should contact the firm or visit http://santacruzbicycles.com/dealers. Consumers should remove or secure the battery prior to transporting the bicycles. The firm is contacting all known purchasers directly to provide more details about the repair.

Units:

About 1,600

May 05, 2022
Hazard:

The recalled recumbent trikes front axles were improperly assembled during manufacturing. The axles can come loose during use, causing the rider to lose control, posing crash and injury hazards.

Remedy:

Consumers should immediately stop using the recalled trikes and return them to the place of purchase for a free repair. The axles will be sent to GreenSpeed/WizWheelz for repair or replacement. The firm is contacting all known purchasers about the recall.

Units:

About 340

March 24, 2022
Hazard:

Federal regulations require bicycles with seat heights that measure at or below 25 inches to be equipped with foot brakes.  These bicycles are equipped only with hand brakes and can pose a crash hazard or a risk of injury to young children who might not be able to stop the bicycles using handbrakes only.

Remedy:

Consumers should immediately take the recalled bikes away from children, stop using them, and contact the firm for a free repair kit. Commencal Corp. is contacting all purchasers directly by email.

Units:

About 925

Consumer Contact:
Phone: (844) 884-9085
March 24, 2022
Hazard:

The bicycle helmets do not comply with the positional stability and retention system requirements of the U.S. CPSC federal safety standard for bicycle helmets. The helmets can fail to protect in the event of a crash, posing a risk of head injury.

Remedy:

Consumers should immediately stop using the recalled helmets and return them to Segway for a full refund. Segway is contacting all known purchasers to facilitate returns using prepaid postage.

Units:

About 960

Consumer Contact:
Phone: (888) 523-5583
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