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Recalls

Important: CPSC Recall Remedy Notice Due to COVID-19

Due to the extraordinary circumstances surrounding COVID-19, some of the remedies identified in recall press releases may not be available at this time. Consumers should check with recalling firms for further details.

It is important to remember that CPSC and recalling firms urge consumers not to use recalled products.

September 23, 2020
Remedy:

Consumers should immediately stop using the recalled bicycles and contact a local Pedego dealer to arrange for a free repair.

Units:

About 11,600

Consumer Contact:

Pedego toll-free at 888-871-7115 from 10 a.m. to 7 p.m. ET Sunday through Saturday, or online at www.pedegobikerecall.expertinquiry.com and click on FAQ for more information.  Local Pedego dealer contact info can be found at: www.pedegoelectricbikes.com/dealers.  

September 23, 2020
Remedy:

Consumers should immediately stop using the recalled Caravan Sports Armed/Padded Arm Bagged chairs and contact Caravan Global for instructions on how to receive a full refund.

Units:

About 2,700

Consumer Contact:

Caravan Global toll-free at 877-922-6679 from 8 a.m. to 4 p.m. PT Monday through Friday, email info@caravanglobal.com and online at www.caravanglobal.com and click “safety” at the bottom of the website.

September 16, 2020
Remedy:

Consumers should immediately stop using the recalled generators and contact MWE Investments to arrange for a free repair.

Units:

About 7,500

Consumer Contact:

MWE Investments toll-free at 855-944-4796 from 9 a.m. to 5 p.m. ET Monday through Friday, email info@wpowereq.com, or online at www.westinghouseoutdoorpower.com and click on “Product Safety” located at the top of the page.

September 16, 2020
Remedy:

Consumers should immediately stop using the recalled mirrors and contact RH to receive a full refund of the purchase price, or a credit if the consumer’s purchase price cannot be determined.

Units:

About 270

Consumer Contact:

RH toll-free at 877-580-1160 from 6 a.m. to 7 p.m. PT Monday through Friday and 8 a.m. to 5 p.m. PT Saturday and Sunday, email at recall@rh.com or online at www.rh.com and click on “Safety Recalls” at the bottom of the page for more information.

September 16, 2020
Remedy:

Consumers should immediately stop using the recalled cables and contact Monoprice to schedule a free installation visit to inspect and replace the cable at no charge. 

Units:

About 10,800

Consumer Contact:

Monoprice toll-free at 844-500-7656 from 6 a.m. to 3 p.m. PT Monday through Friday, email at mpcmrrecall@monoprice.com, online at https://mpcmrrecall.com/ or www.monoprice.com and click on “Recall” located at the bottom of the page for more information.

September 11, 2020
Remedy:

Consumers should immediately store the recalled products in a safe location out of reach of children and contact Medique for information on how to dispose of the product and receive a full refund.  All known purchasers are being notified directly.

Units:

About 143,300

Consumer Contact:

Medique at 800-680-2474 from 8 a.m. to 7 p.m. ET, Monday through Friday, or online at www.mediqueproducts.com and click on "Recall Notice" at the bottom of the page for more information including registration access.

September 10, 2020
Remedy:

Consumers should immediately store the product in a safe location out of reach of children and contact Organic Aromas for store credit of the original purchase price or a replacement with any other essential oil of choice in the same size as the original purchase.  Organic Aromas is contacting all known purchasers directly.

Units:

About 300

Consumer Contact:

Organic Aromas at 800-369-5764 from 10 a.m. to 6 p.m. ET Monday through Friday, email at info@organicaromas.com, or online at www.organicaromas.com and click on “Recall” at the bottom of the page for more information.

September 10, 2020
Remedy:

Consumers should immediately stop using the recalled elevators and contact Residential Elevators to schedule a free repair.  All affected elevators must be repaired, including elevators that have been inspected as part of the firm’s March 29, 2018 recall.  Some elevators may have already received the new CPSC approved remedy for this recall.  Residential Elevators is able to determine whether a residential elevator is included in this recall by the consumer’s street address.  Residential Elevators is contacting all known purchasers with affected elevators to schedule a free repair.

Units:

About 6,300

Consumer Contact:

Residential Elevators toll-free at 888-359-4676 from 8 a.m. to 5 p.m. ET Monday through Friday, email at clientservices@residentialelevators.com, or online at www.residentialelevators.com and click on “Recall Information” for more information.

September 09, 2020
Remedy:

Consumers should immediately stop riding the bicycle until the front rack is removed, and contact their local authorized Cannondale dealer or Cycling Sports Group to arrange for a free repair.

Units:

About 1,975 (In addition, about 114 were sold in Canada)

Consumer Contact:

Local authorized Cannondale dealer, or Cycling Sports Group at 800-245-3872 (800-BIKE USA) from 9 a.m. to 6 p.m. ET, by email to ridersupport@cannondale.com, or at www.cannondale.com and click on “Recalls and Notices” for more information.

September 09, 2020
Remedy:

Consumers should immediately stop using the recalled grill and contact Royal Gourmet for a free accessory repair kit.

Units:

About 1,100

Consumer Contact:

Royal Gourmet at 800-618-6798 from 9 a.m. to 5 p.m. ET Monday through Friday, email at service@royalgourmetusa.com or online at royalgourmetusa.com and click on “Recall” for more information.

SaferProducts.gov