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Recalls

Important: CPSC Recall Remedy Notice Due to COVID-19

Due to the extraordinary circumstances surrounding COVID-19, some of the remedies identified in recall press releases may not be available at this time. Consumers should check with recalling firms for further details.

It is important to remember that CPSC and recalling firms urge consumers not to use recalled products.

October 07, 2020
Remedy:

Consumers should immediately stop using the recalled tables and contact CB2 for instructions on how to receive a full refund.

Units:

About 1,120 

Consumer Contact:

CB2 at 800-451-8217 from 8 a.m. to 7 p.m. CT Monday through Friday, 8 a.m. through 6 p.m. CT Saturday and Sunday or online at www.cb2.com and click on “Recalls” located at the bottom of the page for more information.

October 07, 2020
Remedy:

Consumers should immediately contact HKC to request a new owner’s manual and light kit label to help ensure correct installation of the light globe.

Units:

About 280,000

Consumer Contact:

HKC-US toll-free at 877-239-7267 from 8 a.m. to 5 p.m. CT Monday through Friday, via email at HKCRecall@hkcus.com or online at www.hkcfans.com for more information.

September 30, 2020
Remedy:

Consumers should immediately stop using the recalled mini-cultivator attachment and take it to an authorized STIHL servicing dealer for a free inspection and free proper assembly.

Units:

About 185,000

Consumer Contact:

STIHL Inc. at 800-233-4729 between 8 a.m. and 8 p.m. ET Monday through Friday, e-mail at stihlrecall@stihl.us or online at www.stihlusa.com and click on “Information” and then “Product Recalls” and then “BF-KM recall” for more information.

September 30, 2020
Remedy:

Consumers should immediately stop using the recalled ropes and inspect the rope for a deep cut or tape connecting two ends of rope together, and if either is found, contact Petzl America for instructions on receiving a free replacement rope.

Units:

About 14,850 (In addition, about 2,500 were sold in Canada) 

Consumer Contact:

Petzl America toll-free at 877-807-3805 from 8 a.m. to 5 p.m. MT Monday through Friday, email at safetynotices@petzl.com, or online at www.petzl.com and select Professional or Sport then click on Customer Service/Security Alerts located at the top of the page for more information.

September 24, 2020
Remedy:

Consumers should immediately store the product in a safe location out of reach of children.  Contact The Vitamin Shoppe for instructions on how to dispose of the product and receive a full refund or merchandise credit.  The Vitamin Shoppe is notifying all known purchasers directly.

Units:

About 8,200

Consumer Contact:

The Vitamin Shoppe toll-free at 866-293-3367 from 9 a.m. to 9 p.m. ET Monday through Sunday, email at Bioactiverecall@vitaminshoppe.com, or online at www.vitaminshoppe.com and click on Product Recall Alert or www.vitaminshoppe.com/u/contact-us for more information.

September 24, 2020
Remedy:

Consumers should immediately stop using the recalled ROVs and contact a CFMOTO dealer to schedule a free repair.  CFMOTO is contacting all registered owners and dealers directly.

Units:

About 1,128 (2020 ROVs were previously recalled for a fire hazard on 09/03/2020)   

Consumer Contact:

CFMOTO toll-free at 888-823-6686 from 8 a.m. to 5 p.m. CT, Monday through Friday, email at info@cfmotousa.com or online at www.cfmotousa.com and go to Customer Care, then Vehicle Recall for more information.

September 23, 2020
Remedy:

Consumers should stop using the recalled bicycles immediately and contact their nearest authorized Specialized retailer for a free repair.

Units:

About 36,000 in the United States and 3,200 in Canada

Consumer Contact:

Specialized Bicycle Components at 800-722-4423 from 8 a.m. to 6 p.m. PT Monday through Friday, email ridercare@specialized.com or online at www.specialized.com and click on ‘Safety Notices’ for more information.

September 23, 2020
Remedy:

Consumers should immediately stop using the recalled chainsaws and contact Hongkong Sun Rise Trading for a free repair.

Units:

About 150,000 (In addition, about 1,400 were sold in Canada)

Consumer Contact:

Hongkong Sun Rise Trading toll-free at 855-378-8826 Monday – Friday 8am – 5pm (EST), or online at www.greenworkstools.com and click on “Important Safety Notice” for more information.

September 23, 2020
Remedy:

Consumers should immediately stop using the recalled pole saws and contact Hongkong Sun Rise Trading for a free repair.

Units:

About 106,400 (In addition, 120 in Canada)

Consumer Contact:

Hongkong Sun Rise Trading toll-free at 855-378-8826 Monday – Friday 8am – 5pm (EST), or online at www.greenworkstools.com and click on “Important Safety Notice.”

September 23, 2020
Remedy:

Consumers should immediately stop using the recalled bicycles and contact a local Pedego dealer to arrange for a free repair.

Units:

About 11,600

Consumer Contact:

Pedego toll-free at 888-871-7115 from 10 a.m. to 7 p.m. ET Sunday through Saturday, or online at www.pedegobikerecall.expertinquiry.com and click on FAQ for more information.  Local Pedego dealer contact info can be found at: www.pedegoelectricbikes.com/dealers.  

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