Skip to main content

Recalls

Important: CPSC Recall Remedy Notice Due to COVID-19

Due to the extraordinary circumstances surrounding COVID-19, some of the remedies identified in recall press releases may not be available at this time. Consumers should check with recalling firms for further details.

It is important to remember that CPSC and recalling firms urge consumers not to use recalled products.

December 10, 2020
Remedy:

Consumers should immediately stop using the tents below near any flame or other source of ignition.  The firm will send the purchasers a new free label stating that the tent is not fire retardant (FR).  Once consumers receive the new label, they should remove the incorrect original label, replace it with the new label, and keep the tents away from any flame or other source of ignition.  Thermo Tents is contacting all known purchasers.

Units:

About 260

Consumer Contact:

Thermo Tents USA Inc. toll-free at 888-480-2550 from 9 a.m. to 5 p.m. ET Monday through Friday, email at support@cruaoutdoors.com or online at cruaoutdoors.com and click on "Important Safety Notification" for more information.

December 10, 2020
Remedy:

Consumers should immediately stop using the recalled warmers and contact Scentsy for a full refund.  Scentsy will issue refunds for all Luminary Jack Warmers and affected Bless This Home Warmers after consumers email Scentsy a photo of the warmer with the wires cut, rendering the warmers unusable.  Consumers with a Bless This Home Warmer should contact Scentsy for further instructions to determine if their Bless This Home Warmers are affected.  Scentsy is contacting purchasers directly.

Units:

About 7,805 in the U.S. (6,940 Luminary Jack and 865 Bless This Home Warmers) (In addition, about 200 Luminary Jack and about 60 Bless This Home Warmers in Canada.)

Consumer Contact:

Scentsy toll-free at 877-855-0617 from 6 a.m. to 9 p.m. MT, Monday through Friday, by email at support@scentsy.com or online at https://scentsy.com/our-story/contact-information or https://scentsy.com and click on “Contact” at the bottom of the page for more information.

December 09, 2020
Remedy:

Consumers should immediately take the flashlight away from children, stop using it, remove the batteries and dispose of the flashlight; and contact Spirit Halloween for a full refund.  

Units:

About 6,100 (In addition, about 380 units were sold in Canada)

Consumer Contact:

Spirit Halloween toll-free at 866-586-0155 from 9 a.m. to 5:30 p.m. ET Monday through Friday, email at GuestServices@spirithalloween.com or online at www.spirithalloween.com and click on product recall at the bottom of homepage for more information.

December 09, 2020
Remedy:

Consumers should immediately unplug and discontinue use of the generator and contact Neptune Benson for a free inspection and repair or replacement.

Units:

About 4,560

Consumer Contact:

Neptune Benson toll-free at 888-847-8710 from 8 a.m. to 7 p.m. ET Monday through Friday online at https://www.evoqua.com/en/brands/Neptune-Benson and click on the “recall” link for more information.

December 09, 2020
Remedy:

Consumers should immediately stop using the recalled pole saw/pruners and contact Fiskars Brands to receive instructions on how to destroy and dispose of the product in exchange for a full refund.

Units:

About 467,680 (In addition, about 95,000 were sold in Canada)

Consumer Contact:

Fiskars Brands toll-free at 888-847-8716 from 7 a.m. to 6 p.m. CT, or online at https://fiskarsliveagent.secure.force.com/FiskarsProductNotification/, or at www.fiskars.com and scroll to the bottom of the page and select Product Notifications.

December 09, 2020
Remedy:

Consumers should immediately stop using the recalled Dash X FM child bicycle seats and contact Burley to receive instructions on how to identify and dispose of the recalled child seat and how to receive a free replacement child seat.  Consumers will be provided with a replacement Dash Bicycle Seat (Dash X FM, Dash FM, or Dash RM).

Units:

About 780

Consumer Contact:

Burley at 800-311-5294 from 8 a.m. to 5 p.m. PT Monday through Friday, email at Burley@burley.com, or online at http://www.burley.com and click on the “Safety Recall Information” link at the bottom of the webpage for more information.

December 09, 2020
Remedy:

Consumers should immediately stop using the recalled electric fireplaces and contact L G Sourcing to receive a free repair kit and to schedule a free in-home repair.

Units:

About 48,000

Consumer Contact:

L G Sourcing, Inc. toll-free at 888-251-1019 Monday through Friday, 10 a.m. to 7 p.m. ET, or visit lowes.com and click on Recalls & Product Safety at the bottom of the page for more information.

December 09, 2020
Remedy:

Consumers should immediately stop using the recalled chain saws and contact CRAFTSMAN for a free repair kit.

Units:

About 82,000

Consumer Contact:

CRAFTSMAN toll-free at 855-237-6848 from 8:30 a.m. to 5:30 p.m. ET Monday through Friday, 9 a.m. to 4 p.m. Saturday, e-mail at recall@sbdinc.com, or online at www.CRAFTSMAN.com and click on “Customer Care,” then “Recall Notices” for more information.

December 09, 2020
Remedy:

Consumers should immediately stop using the recalled Su-VGun and GrillGun propane torch guns and contact GrillBlazer for instructions, and how to receive a free repair, if required.

Units:

About 10,000

Consumer Contact:

GrillBlazer toll-free at 888-267-9022 from 8 a.m. to 5 p.m. CT Monday through Friday, by email at support@grillblazer.com or online at www.grillblazer.com/support or www.grillblazer.com and click on “Recall Notice” for more information.

December 09, 2020
Remedy:

Consumers should immediately stop using the Yeti 25A Fast Charge power supply and contact Goal Zero for a free repair.  If the product is in use, unplug it and wait for it to cool down before touching.

Units:

About 4,500

Consumer Contact:

Goal Zero toll-free at 888-794-6250 from 8 a.m. to 5 p.m. MT Monday through Friday, email at productreplacement@goalzero.com, or online at www.goalzero.com and click on Recall link for more information.

SaferProducts.gov