Important: CPSC Recall Remedy Notice Due to COVID-19
Due to the extraordinary circumstances surrounding COVID-19, some of the remedies identified in recall press releases may not be available at this time. Consumers should check with recalling firms for further details.
It is important to remember that CPSC and recalling firms urge consumers not to use recalled products.
The bicycle helmets do not comply with the U.S. CPSC federal safety standard for bicycle helmets, posing a risk of head injury.
Consumers should immediately stop using the recalled kids bike helmets and return them free of charge to SKE Outdoors for a full refund or free replacement helmet.
SKE Outdoors toll-free at 888-761-2989 from 8 a.m. to 5 p.m. PT Monday through Friday, or online at www.skeoutdoors.com and view the press release at the bottom of the main page for more information.
The handle of the Cutie Spoovel utensil can break off releasing small parts, posing a choking hazard for young children.
Consumers should immediately take the recalled utensils away from children, dispose of them, and contact Ryan and Rose to receive a full refund or a $20 shop credit. Ryan and Rose is directly notifying all known purchasers of the product recall.
About 17,750 (In addition, about 110 were sold in Canada)
Ryan and Rose at 800-317-8764 from 9 a.m. to 5 p.m. ET Monday through Friday, email at Recall@RyanAndRose.co, or go online at https://www.ryanandrose.co and click on the Voluntary Recall tab at the top for more information.
The lithium-ion GLW battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding.
Consumers should immediately stop using the recalled self-balancing scooters/hoverboards and contact Razor for instructions on how to obtain a prepaid shipping carton to send the GLW battery pack back to Razor, and to receive a free replacement battery pack.
The octopus and elephant puzzle pieces can break, posing a choking hazard to young children.
Consumers should immediately take the recalled puzzles away from children and contact Wee Gallery for a refund in the form of a $35 gift certificate for the purchase of any Wee Gallery product.
About 7,600 (In addition, about 550 in Canada)
Wee Gallery at 800-282-5149 from 9 a.m. to 5 p.m. ET Monday through Friday, email at firstname.lastname@example.org, or online at www.weegallery.com and click on Recalls for more information.
The bath seats fail to meet the federal safety standard for infant bath seats, including requirements for stability and leg openings, and can tip over while in use, posing a drowning hazard to babies.
Consumers should immediately stop using the recalled infant bath seats and contact Frieyss for instructions on returning the bath seats with free shipping to receive a full refund. Frieyss is contacting all known purchasers directly.
Rear wheel spacer bolts that were torqued improperly during manufacturing can cause the wheel to fall off during use. This can result in the tractor overturning, posing an injury hazard to the operator.
Consumers should immediately stop using the recalled tractors and contact an authorized John Deere dealer for a free inspection and repair of the wheel mounting bolts. John Deere is contacting all known purchasers directly.
Deere & Company at 800-537-8233 from 8 a.m. to 6 p.m. ET Monday through Friday, 9 a.m. to 3 p.m. ET on Saturday, or online at www.deere.com and click on “Product Recall Information” on the drop-down menu under “Services & Support” for more information.
The sock’s pom pom can detach, posing a choking hazard to young children.
Customers should immediately stop using the recalled children’s socks and contact Nordstrom to receive a full refund.
The purple Scent Stamper Pen has elevated levels of benzyl alcohol, posing a risk of skin irritation.
Consumers should immediately stop using the recalled Stamper Pens and return them to a Primark store for a full refund.
Primark US collect at 617-946-3236 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at www.primark.com and click on “Customer Service” at the bottom of the page, then “Recall” in the middle of the page for more information.
The counter stools can break or collapse, posing fall and injury hazards.
Consumers should immediately stop using the recalled counter stools and return them to any HomeGoods or Homesense store for their choice of either a full refund or store gift card.
HomeGoods at 800-888-0776 from 9 a.m. to 6 p.m. ET Monday through Friday or online at www.homegoods.com , and click on “Customer Service” at the bottom of the page, and Homesense toll-free at 855-660-4663 from 9 a.m. to 6 p.m. ET Monday through Friday or online at www.homesense.com, and click on “Customer Service” at the bottom of the page.
If the white nock is not fully engaged with the bowstring, the crossbow can fail to discharge when the trigger is pulled and can result in the bow discharging while re-nocking the arrow, posing an injury hazard to users.
Consumers should immediately stop using the recalled white arrow nocks and contact Ravin Crossbows for free replacement orange nocks and up to a $1 merchandise credit for each recalled nock that is returned. Follow the manufacturer’s instructions and maintenance guidelines for continued safe operation of the crossbows and nocks.
About 220,000 (In addition, about 3,600 in Canada) (The original recall was announced in December 2017)