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Recalls

Important: CPSC Recall Remedy Notice Due to COVID-19

Due to the extraordinary circumstances surrounding COVID-19, some of the remedies identified in recall press releases may not be available at this time. Consumers should check with recalling firms for further details.

It is important to remember that CPSC and recalling firms urge consumers not to use recalled products.

November 24, 2020
Remedy:

Consumers should immediately stop using the recalled Crock-Pot in pressure cooker mode, but may continue to use for slow cooking and sautéing.  Consumers should contact Crock-Pot immediately to obtain a free replacement lid.  Consumers who continue using the multi-cooker in pressure cooker mode while waiting for the replacement lid should be certain the lid is securely turned to the fully locked position by aligning the arrow on the lid with the lock symbol on the base.

Units:

About 914,430 (In addition, about 28,330 were sold in Canada.)  

Consumer Contact:

Crock-Pot at 800-323-9519 from 9 a.m. to 5 p.m. ET Monday through Friday or online at recall.crock-pot.com/ for more information.

November 19, 2020
Remedy:

Consumers should immediately stop using the recalled vehicles and contact a Polaris dealer to schedule a free inspection and repair.  Polaris is notifying all dealers and contacting registered owners directly.

Units:

About 18,400 (In addition, about 560 units were sold in Canada)

Consumer Contact:

Polaris at 800-765-2747 from 7 a.m. to 7 p.m. CT Monday through Friday or online at www.polaris.com and click on “Off Road Safety Recalls” for more information.  In addition, check your vehicle identification number “VIN” on the “Product Safety Recalls” page to see if your vehicle is included in any recalls.

November 12, 2020
Remedy:

Consumers should immediately stop using the recalled upper bunk and contact the firm for instructions on receiving a free repair kit with reinforcement brackets or a full refund. Zinus is contacting all purchasers directly. 

Units:

About 26,000

Consumer Contact:

Zinus at 800-613-1225 from 8:30 a.m. to 4:30 p.m. PT Monday through Friday, email at retrofit@zinusinc.com or online at www.zinus.com and click on “Bunk Bed Recall” under the Support category for more information.

November 12, 2020
Remedy:

Consumers should immediately stop using the recalled blankets and contact InvoSpa for instructions on how to receive a full refund.  All purchasers will be contacted by InvoSpa.

Units:

About 7,050

Consumer Contact:

InvoSpa toll-free at 855-630-5993, 24 hours a day, Monday through Friday, email at support@invospa.com or online at https://www.invospa.com and click on Heated Blanket Recall at the top of the page for more information.

November 10, 2020
Remedy:

Consumers should immediately stop using the recalled bicycles, contact Salsa Cycles, and bring the recalled Salsa Cutthroat bicycles, framesets, and aftermarket forks to a Salsa authorized retailer for inspection and free installation of a replacement fork.

Units:

About 600 (In addition,  about 100 were sold in Canada) 

Consumer Contact:

Salsa Cycles toll-free at 877-774-6208 from 9 a.m. to 6 p.m. CT, Monday through Friday or visit www.salsacycles.com click on “Safety and Support” then “Recall” for more information.

November 10, 2020
Remedy:

Consumers should immediately stop using the recalled snorkels and contact the firm for a free replacement tube or mouthpiece.

Units:

About 3,350 (In addition about 3,500 were sold in Canada and 3,100 were sold in Mexico)

Consumer Contact:

Arena North America toll-free at 888-902-7362 from 8 a.m. to 6 p.m. PT Monday through Friday, email at customerserviceUSA@arenawaterinstinct.com, or online at https://www.arenasport.com/en_us/  and click on “Snorkel recall campaign” link located in the “Contact us” section  of the website for more information.

November 10, 2020
Remedy:

Consumers should immediately stop using the fire pit tables and contact Sunjoy to receive a free replacement burner kit and installation instructions.    

Units:

About 10,900

Consumer Contact:

Sunjoy toll-free at 866-578-0101 from 9 a.m. to 5 p.m. PT Monday through Friday or online at http://oakmont.sunjoygroup.com/service or www.sunjoyonline.com and click on Important Safety Information for more information.

November 10, 2020
Remedy:

Consumers should immediately store the product in a safe location out of reach of children and contact Bolek’s Craft Supplys for a full refund. 

Units:

About 5,600

Consumer Contact:

Bolek’s Craft Supplys at 800-743-2723 from 9 a.m. to 4 p.m. ET Monday through Friday, email at order@bolekscrafts.com, or online at http://www.bolekscrafts.com/Wintergreen_Recall.html or www.bolekscrafts.com and click on “Recall” at the top of the page for more information.

November 10, 2020
Remedy:

Consumers should immediately stop installing the recalled video doorbells and contact Ring for revised installation instructions or download them here.  Consumers can check if their video doorbell is part of this recall through Ring’s website or app.

Units:

About 350,000 (In addition, about 8,700 were sold in Canada)

Consumer Contact:

Ring at 800-656-1918 from 5 a.m. to 9 p.m. PT, seven days a week, or at www.Ring.com and click on Help then on Installation Services for more information.

November 10, 2020
Remedy:

Consumers should immediately stop using the recalled candles and return them to the nearest Kohl’s store.  Consumers with a receipt will receive a full refund and consumers without a receipt will receive a store credit.

Units:

About 512,000

Consumer Contact:

Kohl’s toll-free at 855-564-5755 from 7 a.m. to 6 p.m. CT Monday through Saturday or online at www.kohls.com and click on “Recalls” on the bottom of the page for more information.

SaferProducts.gov