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Recalls

Important: CPSC Recall Remedy Notice Due to COVID-19

Due to the extraordinary circumstances surrounding COVID-19, some of the remedies identified in recall press releases may not be available at this time. Consumers should check with recalling firms for further details.

It is important to remember that CPSC and recalling firms urge consumers not to use recalled products.

February 24, 2021
Remedy:

Consumers should immediately contact Potter Electric or their fire alarm system dealers/installers for a free replacement. All known Potter Electric distributors and dealers/installers have been notified directly by the firm. 

Units:

About 735

Consumer Contact:

Potter Electric at 800-325-3936 from 8 a.m. to 5 p.m. CT Monday through Friday, or online at www.pottersignal.com and click on “Recall Information” at the top of the page for more information.

February 24, 2021
Remedy:

Consumers should immediately stop using the recalled generators and contact Northern Tool & Equipment to schedule a free repair by an authorized dealer.

Units:

About 3,640

Consumer Contact:

Powerhorse Product Support toll-free at 866-443-2576 from 7 a.m. to 5 p.m. CT Monday through Friday or online at www.northerntool.com and click on “Recall Products” for more information or https://www.northerntool.com/shop/tools/help_product-recalls.

February 24, 2021
Remedy:

Consumers should immediately stop using the recalled candle holders and return them to any Urban Outfitters store for a full refund.  Customers can also contact Urban Outfitters to receive a prepaid return label to return the candle holders by mail.  Urban Outfitters is contacting online purchasers by email. 

Units:

About 2,700 (In addition, about 60 in Canada)

Consumer Contact:

Urban Outfitters at 800-282-2200 24 hours a day, email at recall@urbn.com, or online at www.urbanoutfitters.com/recall or www.urbanoutfitters.com and click on “Product Recalls” at the bottom of the page for more information.

February 24, 2021
Remedy:

Consumers with children between the ages of 2 and 4 should immediately stop using the recalled helmets and contact SmartPool for a full refund.

Units:

About 480

Consumer Contact:

SmartPool collect at 609-212-0221 from 9 a.m. to 5 p.m. ET Monday through Friday, via email at jcieri@smartpool.com or online at www.spqbrands.com and click on the Support tab for more information.

February 17, 2021
Remedy:

Consumers should immediately stop using the charging receptacles and ports and contact Jimco Lamp for a full refund or free replacement accent table.

Units:

About 99,000 (In addition, 11,000 units were sold in Canada)

Consumer Contact:

Jimco Lamp toll-free at 833-659-0753 from 8 a.m. to 5 p.m. CT Monday through Friday, email at recall@nbg-home.com, or online at www.jhunthome.com and www.jimcolamp.com and click on Recalls for more information and a complete listing of affected styles and colors.

February 17, 2021
Remedy:

Consumers should immediately stop using the recalled Toro Power Max Snowthrower and contact a Toro authorized dealer for a free repair.

Units:

About 6,700

Consumer Contact:

Toro toll-free at 833-254-8856 to access the 24-hour Toro Dealer locator system, or online at www.Toro.com/locator to locate a Toro authorized service dealer near you.

February 17, 2021
Remedy:

Consumers should immediately stop using the Presto Indoor Electric Smokers and contact the firm to receive return instructions, or return the product to the store where it was purchased for a refund.

Units:

About 25,000

Consumer Contact:

National Presto toll-free at 833-909-1524 between 8:30 a.m. and 4 p.m. CT Monday through Friday or online at www.gopresto.com/recall or www.gopresto.com and click “Recall Alert” to complete the on-line registration form to apply for the refund and receive a shipping label.

February 17, 2021
Remedy:

Consumers should immediately stop using the recalled piercing products and return them to a Primark store for a full refund.

Units:

About 800

Consumer Contact:

Primark US collect at 617-946-3236 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at www.primark.com and click on “Customer Service” at the bottom of the page, then click on the “Recall” tab in the middle of the page for more information.

February 17, 2021
Remedy:

Consumers should immediately stop using the recalled science kit, take the included red and blue magnet away from children, and contact Anker Play Products to receive a full refund.

Units:

About 13,000

Consumer Contact:

Anker Play Products toll-free at 877-236-1945 from 8 a.m. to 5 p.m. ET Monday through Friday, by email at customerservice@ankerpp.com or online at www.ankerpp.com and click on “Recalls” for more information.

February 12, 2021
Remedy:

Consumers should immediately stop using the recalled computer cases and contact NZXT for a free repair kit.

Units:

About 32,000 (In addition, about 1,024 were sold in Canada)

Consumer Contact:

NZXT toll-free at 888-965-5520 from 8 a.m. to 6 p.m. PT Monday through Friday, by email at h1support@nzxt.com, or online at https://info.nzxt.com/h1-recall/ or www.nzxt.com and click on “Contact” then “Customer Support” for more information.

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