Recall List

Consumers should immediately take the recalled rompers away from children and return them to any Target Store for a full refund.  Consumers who purchased the romper on Target.com can contact Target to receive a prepaid return label to return the romper.

Consumers should immediately take the recalled teethers away from young children and return them to any Target store for a full refund, or contact Battat to return by mail for a full refund.

Consumers can reduce the risk of hazard by powering the unit off, unplugging it from its power source and store in a place away from children, on top a hard surface with adequate ventilation around the unit and away from combustibles  until it can be properly returned to Verizon. 

If consumers must use the product for internet access, then they should take the following steps:

Turn the recalled hotspot “on” and plug it in to allow the hotspot to receive two over-the-air automatic software updates that: 

(a) enable the device’s identifying number to be viewed on its scrolling screen and 

(b) prevent the device from charging while the device is plugged in and powered on. 

After the software update is applied, users should:

(a) Leave the device powered on while it is plugged in. 

(b) When not in use, the device should be turned off, unplugged from its power source, and securely stored. 

Consumers should use the contact information below to receive a replacement hotspot free of charge and a return envelope to return the Ellipsis to Verizon for safe disposal.

Schools that provided the recalled Ellipsis Jetpack to students have been contacted by Verizon with instructions on receiving replacement hotspots free of charge and mailing packages to return the recalled Ellipsis Jetpacks to Verizon for safe disposal. 

Parents whose children received the recalled Ellipsis Jetpack from their schools should contact their school for instructions on how to receive a free replacement device and return their recalled Ellipsis Jetpacks.