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Recalls

Important: CPSC Recall Remedy Notice Due to COVID-19

Due to the extraordinary circumstances surrounding COVID-19, some of the remedies identified in recall press releases may not be available at this time. Consumers should check with recalling firms for further details.

It is important to remember that CPSC and recalling firms urge consumers not to use recalled products.

August 26, 2020
Remedy:

Consumers should immediately dispose of the recalled plush Doctor Duck.  Communicorp is contacting Aflac employees and licensed agents who purchased the Doctor Duck directly.

Units:

About 635,500

Consumer Contact:

Communicorp at 800-642-3522 Monday through Friday from 8 a.m. to 5 p.m. ET, or online at https://communicorp.com and click on ’Recall’ at the bottom of the page for more information.

August 26, 2020
Remedy:

Consumers should immediately stop using the recalled dock ladders and contact CMP Group to return the ladders for a full refund or a free replacement ladder.

Units:

About 750

Consumer Contact:

CMP Group Ltd. at 800-295-3625 from 9 a.m. to 5 p.m. ET Monday through Friday, email at vaughanwarranty@cmpgroup.net, or online at www.cmpgroup.net and click on product notice for more information.

August 21, 2020
Remedy:

Consumers should immediately stop using the recalled helmets and contact woom bikes USA for instructions on how to receive a full refund.  woom bikes USA is contacting all purchasers directly.

Units:

About 1,900

Consumer Contact:

woom bikes USA toll-free at 855-966-6872 from 9 a.m. to 5 p.m. CT Monday through Friday, via email at safehelmet@woombikes.com or online at https://us.woombikes.com/ and click on Safety and Recalls at the bottom of the page for more information.

August 19, 2020
Remedy:

Consumers should immediately contact Signature Hardware to schedule a free in-home repair.

Units:

About 1,300

Consumer Contact:

Signature Hardware toll-free at 855-715-1800 from 8 a.m. to 8 p.m. ET Monday through Friday, 10 a.m. to 6 p.m. ET on Saturday and Sunday, email at support@signaturehardware.com or online at www.signaturehardware.com and click on “Returns” at the bottom of the home page, and then on “Product Recall” near the top of page, for more information.

August 19, 2020
Remedy:

Consumers should immediately stop using CPANL LEDs surface mounted with a CFMK Bracket and contact Lithonia Lighting for a free CFMK Bracket repair kit.  Consumers should prevent people from going into the immediate area under the fixtures until the brackets are repaired.

Units:

About 318,500 (in addition, about 11,600 were sold in Canada)

Consumer Contact:

Lithonia Lighting toll-free at 855-307-2454 from 8 a.m. to 5 p.m. ET Monday through Thursday or online at lithonia.acuitybrands.com and click on “CFMK Recall” on the bottom of the page for more information and to order a free repair kit.

August 19, 2020
Remedy:

Consumers should immediately stop using the recalled candles and carefully cut all three wicks as short as possible to prevent other consumers from being able to use the candle.  Consumers should then discard the product in their household trash.

Units:

About 30,810

Consumer Contact:

CPSC’s Hotline at 800-638-2772 for more information.

August 19, 2020
Remedy:

Consumers should immediately take the recalled toy away from children and contact Hasbro Inc. for instructions on how to return the product and receive a full refund.  Consumers will be asked to unscrew the tank from the blaster and return the tank to the manufacturer using a postage prepaid label, for a full refund.

Units:

About 52,900

Consumer Contact:

Hasbro Inc. at 888-664-3323 from 9 a.m. to 4 p.m. ET Monday through Thursday and 9 a.m. to 12 p.m. ET on Fridays, or email at SuperSoakerRecall@Hasbro.com or online at https://shop.hasbro.com/en-us and click on “MORE INFO” at the bottom of the page for more information.

August 12, 2020
Remedy:

Crown Darts UK is unable to conduct the recall.  Consumers should immediately stop using the recalled lawn dart sets and destroy and dispose of them to prevent further usage.

Units:

About 19,400 darts (In addition, about 4,048 were sold in Canada)

Consumer Contact:

CPSC’s Hotline at 800-638-2772 for more information.

August 12, 2020
Remedy:

Consumers should immediately stop using the recalled helmets and return to the store where sold or contact Active Brands/Sweet Protection for a full refund.

Units:

About 300

Consumer Contact:

Active Brands AS at 800-364-4385 from 9 a.m. to 4 p.m. MT Monday through Friday, email at orders.na@activebrands.com or online at www.sweetprotection.com, and click on Safety Notices at the bottom of the page for more information.

August 12, 2020
Remedy:

Consumers should immediately stop using the recalled strollers and contact Thule Group to arrange for the return of the product and to receive a free replacement Sleek stroller frame.

Units:

About 4,000 (In addition, about 880 were sold in Canada)

Consumer Contact:

Thule Group toll-free at 855-929-3531 from 8 a.m. to 5 p.m. ET Monday through Friday, email at thulesleek18@thule.com or online at www.thule.com/recallthulesleek or www.thule.com and click on Support/Safety Notice for more information.

SaferProducts.gov