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Recalls

Important: CPSC Recall Remedy Notice Due to COVID-19

Due to the extraordinary circumstances surrounding COVID-19, some of the remedies identified in recall press releases may not be available at this time. Consumers should check with recalling firms for further details.

It is important to remember that CPSC and recalling firms urge consumers not to use recalled products.

December 23, 2020
Remedy:

Consumers should immediately stop using the recalled candle holders and return them to any Urban Outfitters store for a full refund.  Customers can also contact Urban Outfitters to receive a prepaid return label to return the candle holders by mail.  Urban Outfitters is contacting online purchasers by email; in-store purchasers should contact Urban Outfitters.

Units:

About 5,300 (In addition, about 300 in Canada)

Consumer Contact:

Urban Outfitters at 800-282-2200 24 hours a day, email at recall@urbn.com, or online at www.urbanoutfitters.com/recall or www.urbanoutfitters.com and click on “Product Recalls” at the bottom of the page for more information.

December 23, 2020
Remedy:

Consumers should immediately stop using the ceiling fans and inspect the ceiling fans using the instructions at www.kingoffans.com/MaraRecall.htm or by visiting the QR code listed in the recall press release.  If consumers observe blade movement or uneven gaps between the blades and fan body or movement of the clip during inspection, consumers should immediately contact King of Fans for a free replacement ceiling fan.

Units:

About 182,000 (In addition, about 8,800 were sold in Canada)

Consumer Contact:

King of Fans toll-free at 866-443-1291 from 9 a.m. to 5 p.m. ET, Monday through Friday, by e-mail at MaraRecall@kingoffans.com, online at www.kingoffans.com/MaraRecall.htm or www.kingoffans.com and click on “Mara Recall” for more information.

December 23, 2020
Remedy:

Consumers should immediately store the recalled Excedrin bottles out of sight and reach of children and inspect the bottom of the bottle to determine if there is a hole.  If there is a hole in the bottle, contact GSK Consumer Relations for information on how to receive a prepaid shipping label for return to receive a full refund.  Bottles without a hole can be retained and used as directed.

Units:

About 433,600

Consumer Contact:

GSK Consumer Relations at 800-468-7746 from 8 a.m. to 6 p.m. ET Monday through Friday, or online at www.excedrin.com and click on the “safety issue” banner at the top of the page for more information.

December 22, 2020
Remedy:

Consumers should immediately stop using the recalled vehicles and contact a BRP Can-Am ATV dealer for a free repair.  BRP is contacting all known purchasers directly.

Units:

About 135 (In addition, about 37 were sold in Canada)

Consumer Contact:

BRP toll-free at 888-272-9222 from 8 a.m. to 8 p.m. ET Monday through Sunday, BRP online contact form at https://can-am.brp.com/off-road/us/en/form/contact-us.html or at www.can-am.brp.com and click on “Owner Zone” and then “Safety Recalls” for more information.

December 17, 2020
Remedy:

Consumers should disable or block children’s access to any Otis or CemcoLift private residence elevator and contact Otis to schedule a free inspection and the installation of space guard(s), if necessary. 

Units:

About 5,000 

Consumer Contact:

Otis at 800-233-6847 from 8 a.m. to 5 p.m. ET Monday through Friday or online at www.otis.com and click on “IMPORTANT SAFETY INFORMATION – PRIVATE RESIDENCE ELEVATORS” for more information.    

December 16, 2020
Remedy:

Consumers should immediately stop riding the bicycle until the front fender is removed, and contact their local authorized Cannondale dealer or Cycling Sports Group to arrange for a free repair.

Units:

About 1,270

Consumer Contact:

Local authorized Cannondale dealer, or Cycling Sports Group at 800-245-3872 (800-BIKE USA) from 9 a.m. to 6 p.m. ET, Monday through Friday, by email at ridersupport@cannondale.com or online at www.cannondale.com and click on “Recalls and Notices” for more information.

December 16, 2020
Remedy:

Consumers should immediately stop using the recalled inclined sleeper accessory and contact Graco for a refund for the accessory.  Consumers can continue to use the playard portion of the product and other accessories included with the playard.

Units:

About 51,000

Consumer Contact:

Graco online at https://recalls.gracobaby.com or at 800-345-4109 from 9 a.m. to 5 p.m. ET Monday through Friday for more information.

December 16, 2020
Remedy:

Consumers should immediately stop using the recalled Camp Chef Stoves and contact Camp Chef to obtain a free gas regulator replacement kit.

Units:

About 20,600

Consumer Contact:

Camp Chef at 800-650-2433 from 9 a.m. to 5 p.m. MT Monday through Friday or online at www.campchef.com and click on “recall” at the bottom of the page for more information.

December 16, 2020
Remedy:

Customers should immediately stop using the recalled products and contact a BRP Can-Am Off-Road dealer to receive a full refund.

Units:

About 650 (In addition, about 54 were sold in Canada)

Consumer Contact:

BRP toll-free at 888-272-9222 from 8 a.m. to 8 p.m. ET Monday through Sunday or online at https://www.can-am.brp.com/off-road and click on “Owners zone” and then “Safety recalls” for more information.

December 16, 2020
Remedy:

Consumers with recalled batteries should immediately contact LG Energy Solution Michigan to schedule a free replacement.  LG Energy Solution Michigan, its distributors and its installers also are attempting to contact all owners directly to arrange for modifications to the recalled batteries to reduce the risk of overheating until they can be replaced with new batteries.

Units:

About 1,815

Consumer Contact:

LG Energy Solution Michigan toll-free at 888-737-8104 from 9 a.m. to 5 p.m. ET Monday through Friday, email at RESUservice@lgensol.com, or online at www.lgessbattery.com/us and click on “Battery Recall: Free Replacement Campaign” for more information.

SaferProducts.gov