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Recalls

Important: CPSC Recall Remedy Notice Due to COVID-19

Due to the extraordinary circumstances surrounding COVID-19, some of the remedies identified in recall press releases may not be available at this time. Consumers should check with recalling firms for further details.

It is important to remember that CPSC and recalling firms urge consumers not to use recalled products.

August 12, 2021
Hazard:

The recalled rugs fail to meet the federal flammability standard for carpets and rugs, posing a fire hazard.

Remedy:

Consumers should immediately stop using the recalled rugs and contact And Beyond for instructions on how to receive a full refund, including shipping. Amazon, on behalf of And Beyond, is contacting all known purchasers directly.

Units:

About 375

Consumer Contact:

And Beyond by e-mail at yangguang_789@outlook.com for more information.

August 12, 2021
Hazard:

The rugs fail to meet the federal flammability standard for carpets and rugs, posing a fire hazard.

Remedy:

Consumers should immediately stop using the recalled rugs and contact Pacapet for instructions to return the recalled rugs with free shipping in exchange for a full refund. Amazon, on behalf of Pacapet, is contacting all known purchasers directly.

Units:

About 700

Consumer Contact:

Pacapet by e-mail at anzhi123789@outlook.com for more information.

August 12, 2021
Hazard:

Cracks can form at the head tube area of the bicycle, where the fork connects to the bicycle. This can cause the frame to fail and allow the fork and front wheel to unexpectedly separate from the rest of the bicycle, posing a fall hazard to riders.

Remedy:

Consumers should immediately stop using the recalled bicycles and contact Rossignol for information on receiving a free replacement front triangle of the bicycle frame. Rossignol is contacting all known purchasers directly to arrange for free replacement parts and installation.

Units:

About 150 (In addition, 24 were sold in Canada)

Consumer Contact:

Rossignol toll-free at 888-243-6672 from  8 a.m. to 5 p.m. MT Monday through Friday, email at USRossiMtnBike@rossignol.com or online at www.rossignol.com and click on Alltrack DH Mtn Bike Recall for more information.

August 12, 2021
Hazard:

The rug fails to meet the federal flammability standard for carpets and rugs, posing a fire hazard.   

Remedy:

Consumers should immediately stop using the recalled rugs and contact Suellen Roosevein for instructions on how to receive a full refund, including shipping. Amazon, on behalf of Suellen Roosevein, is contacting all known purchasers directly.

Units:

About 100

Consumer Contact:

Suellen Roosevein by e-mail at suellenroosevein@outlook.com for more information.

August 11, 2021
Hazard:

The lockset can fail to open, posing an entrapment hazard and inability to vacate a location in an emergency.

Remedy:

Facilities using the recalled locks should contact the firm for instructions on receiving a free repair of the firmware by a technician.

Units:

About 2,400

Consumer Contact:

dormakaba at 800-265-6630 from 8 a.m. to 5 p.m. ET Monday through Friday, email at DE8310.Recall@dormakaba.com or online at dormakaba.us and search for “recall” or “DE8310” for more information or here.

August 04, 2021
Hazard:

The home batteries can overheat, posing a risk of fire and emission of harmful smoke.

Remedy:

Consumers with recalled batteries should immediately contact LG Energy Solution Michigan to schedule a free replacement. LG Energy Solution Michigan will arrange for modifications to recalled batteries that are connected online to reduce the risk of overheating until they can be replaced with new batteries. LG Energy Solution Michigan, its distributors, and its installers  also are attempting to contact owners directly.  

Units:

About 10,000 (In addition, 2017-2019 RESU 10H were previously recalled for a fire hazard on December 16, 2020.)

Consumer Contact:

LG Energy Solution Michigan toll-free at 888-737-8104 from 9 a.m. to 5 p.m. ET Monday through Friday, email at RESUservice@lgensol.com, or online at www.lgessbattery.com/us or https://www.lgessbattery.com/us/main/main.lg and click on “Battery Recall: Free Replacement Campaign” for more information. 

August 04, 2021
Hazard:

The recalled dehumidifiers can overheat and catch fire, posing fire and burn hazards.

Remedy:

Consumers should stop using the dehumidifiers immediately and contact New Widetech for a refund. The amount of the refund will be pro-rated based on the age of the dehumidifier.

Units:

About 2 million (In addition, about 380,000 in Canada, and about 25,000 in Mexico)

Consumer Contact:

Contact New Widetech toll-free at 877-251-1512 from 8 a.m. to 7 p.m. ET Monday through Friday, or online at www.recallrtr.com/nwtdehumidifier or http://www.newwidetech.com/en/ and click on “Recall Information” at the bottom of the page for more information.

August 04, 2021
Hazard:

The recalled loungers can collapse unexpectedly, posing an amputation, laceration and  pinching hazard if finger gets caught in the metal folding joints.

Remedy:

Consumers should immediately stop using the recalled sling loungers, cut the fabric of the chair rendering it unusable, and contact Dollar General to return the recalled loungers for a full refund of the purchase price. 

Units:

About 155,000

Consumer Contact:

Dollar General at 800-678-9258 from 6 a.m. to 1 a.m. CT Monday through Friday or online at www.dollargeneral.com and click on “Product Recalls” under “Help” at the bottom of the page for more information.

July 29, 2021
Hazard:

The recalled sleepwear sets fail to meet flammability standards for children’s sleepwear, posing a risk of burn injuries to children.

Remedy:

Consumers should immediately take the recalled sleepwear sets away from children and stop using them. SHEIN will contact all known purchasers. Upon returning the garment, SHEIN will refund consumers the purchase price and provide a $10.00 gift card. If you do not receive communication from SHEIN, please use the consumer contact information indicated below.

Units:

About 2,320

Consumer Contact:

SHEIN toll-free at 877-245-8975 from 9 a.m. to 6 p.m. PT Monday through Friday, or email at recall@shein.com or online at www.shein.com and click on “Recall Notice” at the bottom of the page.

July 29, 2021
Hazard:

Water can penetrate the seal around the LED control pad on the bicycle’s lithium-ion battery pack and cause the battery to short circuit, posing fire and burn hazards.

Remedy:

Consumers should immediately stop using the recalled electric mountain bikes and contact Specialized Bicycle for a free repair. Specialized is contacting purchasers directly about the recall. Consumers should not charge the recalled battery pack or expose it to wet conditions until it has been repaired by an authorized Specialized retailer.

Units:

About 2,500

Consumer Contact:

Specialized Bicycle Components at 800-772-4423 from 8 a.m. to 6 p.m. MT Monday through Friday, email ridercare@specialized.com, or online at www.specialized.com and click on “Safety Notices” or contact an authorized Specialized retailer for more information.

SaferProducts.gov