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Recalls

Important: CPSC Recall Remedy Notice Due to COVID-19

Due to the extraordinary circumstances surrounding COVID-19, some of the remedies identified in recall press releases may not be available at this time. Consumers should check with recalling firms for further details.

It is important to remember that CPSC and recalling firms urge consumers not to use recalled products.

September 09, 2021
Hazard:

The shower bench can collapse during use, posing a fall hazard to the user.

Remedy:

Consumers should immediately stop using the recalled shower benches and return them to Costco for a full refund. Costco is contacting all purchasers directly.

Units:

About 70,000 (In addition, about 11,317 were sold in Canada)

Consumer Contact:

Ivena toll-free at 844-818-9388 from 9 a.m. to 5 p.m. PT Monday through Friday, or online at www.ivenainternational.com and click on “Recalls & Product Notices” for more information.

September 09, 2021
Hazard:

The bicycles have handbrakes but no footbrakes. Federal regulations require the bicycles be equipped with both handbrakes and footbrakes. Sidewalk bicycles with handbrakes, but no footbrakes, may present a risk of injury to young children who might not be able to stop the bicycles using handbrakes only.

Remedy:

Consumers should immediately take the recalled bikes away from children and stop using them. Wiggle Ltd. is contacting all purchasers directly and is providing a free replacement wheel with footbrake.

Units:

About 280

Consumer Contact:

Online at www.wiggle.com and click on “Returns” under customer service or www.chainreactions.com and click on “Returning an item” under customer service or email at support@wiggle.com if you purchased your bike from Wiggle, and customerservice@chainreactioncycles.com if you purchased your bike from Chain Reaction Cycles. Include “Vitus 14 and Vitus 16 Kids Bike Recall” in the subject line of your email message, and you will be contacted within 24 hours.

September 09, 2021
Hazard:

The brown trim of the shaving kit bags contains levels of a regulated phthalate that exceed the prohibition of specific phthalates. Banned phthalates are toxic if ingested by young children and can cause adverse health issues.

Remedy:

Consumers should immediately stop using the recalled children’s shaving kit and return it to the place of purchase for a full refund.

Units:

About 13,600 

Consumer Contact:

Juratoys US toll-free at 855-665-9287 from 8:30 a.m. to 5:00 p.m. ET Monday through Friday, email recall@juratoysus.com, or online at www.janod.us and click on “Recall Information” at the bottom of the page for more information.

September 09, 2021
Hazard:

The skewer, which connects the Coho XC Cargo Trailer to the bicycle, can shear or bend. This can cause instability of the trailer and the towing bicycle and pose a fall hazard for the bicycle rider.

Remedy:

Consumers should immediately stop using the recalled Ballz QR Skewers and contact Burley to receive instructions on how to dispose of the skewer and to receive a free replacement skewer.

Units:

About 2,935 (In addition, about 260 in Canada)

Consumer Contact:

Burley at 800-311-5294 from 8 a.m. to 5 p.m. PT Monday through Friday, email at Burley@burley.com, or online at https://www.burley.com/ballz-qr-skewer-recall/ or at http://www.burley.com and click on the “Safety Recall Information” link at the bottom of the page for more information.

September 02, 2021
Hazard:

The storage tray with cup holders and step can come loose from the tower, posing a fall hazard to the child.

Remedy:

Consumers should immediately stop using the recalled StepUp Sidekick Learning Tower and contact Step2 for a full refund or a credit on Step2.com of equivalent value or an Amazon gift card, if purchased via Amazon.com. 

Units:

About 1,570 (in addition, about 34 were sold in Canada)

Consumer Contact:

Step 2 at 800-347-8372 between 8 a.m. and 5 p.m. ET Monday through Friday, or online at www.step2.com and click on Product Recalls at the bottom of the page for more information. Step2 is notifing all known customers directly.

September 01, 2021
Hazard:

The gasket on the bottom of the dog bowls can come off, leaving an unfinished edge, posing a risk of laceration.

Remedy:

Consumers should immediately stop using the recalled dog bowls and return them to any PetSmart store for a full refund.   

Units:

About 100,300

Consumer Contact:

PetSmart toll-free at 888-839-9638 from 8 a.m. to 9 p.m. ET or online at www.petsmart.com and click on “Recalls” at the bottom of the page or www.petsmart.com/account/contact for more information.

September 01, 2021
Hazard:

The bicycle helmets do not comply with the U.S. CPSC federal safety standard for bicycle helmets, posing a risk of head injury.

Remedy:

Consumers should immediately stop using the recalled kids bike helmets and return them free of charge to SKE Outdoors for a full refund or free replacement helmet.

Units:

About 860

Consumer Contact:

SKE Outdoors toll-free at 888-761-2989 from 8 a.m. to 5 p.m. PT Monday through Friday, or online at www.skeoutdoors.com and view the press release at the bottom of the main page for more information.

August 26, 2021
Hazard:

The handle of the Cutie Spoovel utensil can break off releasing small parts, posing a choking hazard for young children. 

Remedy:

Consumers should immediately take the recalled utensils away from children, dispose of them, and contact Ryan and Rose to receive a full refund or a $20 shop credit. Ryan and Rose is directly notifying all known purchasers of the product recall.

Units:

 About 17,750 (In addition, about 110 were sold in Canada)

Consumer Contact:

Ryan and Rose at 800-317-8764 from 9 a.m. to 5 p.m. ET Monday through Friday, email at Recall@RyanAndRose.co, or go online at https://www.ryanandrose.co and click on the Voluntary Recall tab at the top for more information.

August 25, 2021
Hazard:

The lithium-ion GLW battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding.  

Remedy:

Consumers should immediately stop using the recalled self-balancing scooters/hoverboards and contact Razor for instructions on how to obtain a prepaid shipping carton to send the GLW battery pack back to Razor, and to receive a free replacement battery pack.

Units:

About 237,300

Consumer Contact:

Razor toll-free at 866-467-2967 from 8 a.m. to 5 p.m. PT Monday through Friday, or online at www.Razor.com and click on CPSC Safety Recalls for more information.

August 25, 2021
Hazard:

The octopus and elephant puzzle pieces can break, posing a choking hazard to young children.  

Remedy:

Consumers should immediately take the recalled puzzles away from children and contact Wee Gallery for a refund in the form of a $35 gift certificate for the purchase of any Wee Gallery product.

Units:

About 7,600 (In addition, about 550 in Canada)

Consumer Contact:

Wee Gallery at 800-282-5149 from 9 a.m. to 5 p.m. ET Monday through Friday, email at puzzlerecall@weegallery.com, or online at www.weegallery.com and click on Recalls for more information.

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