Skip to main content

Recalls

Important: CPSC Recall Remedy Notice Due to COVID-19

Due to the extraordinary circumstances surrounding COVID-19, some of the remedies identified in recall press releases may not be available at this time. Consumers should check with recalling firms for further details.

It is important to remember that CPSC and recalling firms urge consumers not to use recalled products.

August 04, 2021
Hazard:

The home batteries can overheat, posing a risk of fire and emission of harmful smoke.

Remedy:

Consumers with recalled batteries should immediately contact LG Energy Solution Michigan to schedule a free replacement. LG Energy Solution Michigan will arrange for modifications to recalled batteries that are connected online to reduce the risk of overheating until they can be replaced with new batteries. LG Energy Solution Michigan, its distributors, and its installers  also are attempting to contact owners directly.  

Units:

About 10,000 (In addition, 2017-2019 RESU 10H were previously recalled for a fire hazard on December 16, 2020.)

Consumer Contact:

LG Energy Solution Michigan toll-free at 888-737-8104 from 9 a.m. to 5 p.m. ET Monday through Friday, email at RESUservice@lgensol.com, or online at www.lgessbattery.com/us or https://www.lgessbattery.com/us/main/main.lg and click on “Battery Recall: Free Replacement Campaign” for more information. 

August 04, 2021
Hazard:

The recalled dehumidifiers can overheat and catch fire, posing fire and burn hazards.

Remedy:

Consumers should stop using the dehumidifiers immediately and contact New Widetech for a refund. The amount of the refund will be pro-rated based on the age of the dehumidifier.

Units:

About 2 million (In addition, about 380,000 in Canada, and about 25,000 in Mexico)

Consumer Contact:

Contact New Widetech toll-free at 877-251-1512 from 8 a.m. to 7 p.m. ET Monday through Friday, or online at www.recallrtr.com/nwtdehumidifier or http://www.newwidetech.com/en/ and click on “Recall Information” at the bottom of the page for more information.

August 04, 2021
Hazard:

The recalled loungers can collapse unexpectedly, posing an amputation, laceration and  pinching hazard if finger gets caught in the metal folding joints.

Remedy:

Consumers should immediately stop using the recalled sling loungers, cut the fabric of the chair rendering it unusable, and contact Dollar General to return the recalled loungers for a full refund of the purchase price. 

Units:

About 155,000

Consumer Contact:

Dollar General at 800-678-9258 from 6 a.m. to 1 a.m. CT Monday through Friday or online at www.dollargeneral.com and click on “Product Recalls” under “Help” at the bottom of the page for more information.

July 29, 2021
Hazard:

The recalled sleepwear sets fail to meet flammability standards for children’s sleepwear, posing a risk of burn injuries to children.

Remedy:

Consumers should immediately take the recalled sleepwear sets away from children and stop using them. SHEIN will contact all known purchasers. Upon returning the garment, SHEIN will refund consumers the purchase price and provide a $10.00 gift card. If you do not receive communication from SHEIN, please use the consumer contact information indicated below.

Units:

About 2,320

Consumer Contact:

SHEIN toll-free at 877-245-8975 from 9 a.m. to 6 p.m. PT Monday through Friday, or email at recall@shein.com or online at www.shein.com and click on “Recall Notice” at the bottom of the page.

July 29, 2021
Hazard:

Water can penetrate the seal around the LED control pad on the bicycle’s lithium-ion battery pack and cause the battery to short circuit, posing fire and burn hazards.

Remedy:

Consumers should immediately stop using the recalled electric mountain bikes and contact Specialized Bicycle for a free repair. Specialized is contacting purchasers directly about the recall. Consumers should not charge the recalled battery pack or expose it to wet conditions until it has been repaired by an authorized Specialized retailer.

Units:

About 2,500

Consumer Contact:

Specialized Bicycle Components at 800-772-4423 from 8 a.m. to 6 p.m. MT Monday through Friday, email ridercare@specialized.com, or online at www.specialized.com and click on “Safety Notices” or contact an authorized Specialized retailer for more information.

July 29, 2021
Hazard:

An unlocked handle can pinch consumers’ fingers against the generator frame when the generator is moved, posing finger amputation and crushing hazards. 

Remedy:

Consumers should immediately stop using the recalled portable generators, unless the locking pin has been inserted to secure the handle in place before and after moving the generator, and contact Generac for a free repair kit. 

Units:

About 321,160 (In addition, 4,575 in Canada)

Consumer Contact:

Generac toll-free at 844-242-3493 from 8 a.m. to 5 p.m. CT Monday through Friday, or online at www.generac.com/handleguard or www.generac.com and click on Important Safety Information for more information.  

July 28, 2021
Hazard:

The pajamas fail to meet the federal flammability standards for children’s sleepwear, posing a risk of burn injuries to children.

Remedy:

Consumers should immediately take the recalled pajamas away from children and stop using them. Amazon and/or Tkala Fashion will contact all known purchasers with information on how to receive a refund. If you do not receive communication from either Amazon or Tkala Fashion, contact Tkala Fashion.

Units:

About 6,000

Consumer Contact:

Tkala Fashion email tkalafashion@163.com or online at www.tkalafashion.com and click on “Recall Notice” at the top of the page for more information on how to receive a refund.

July 28, 2021
Hazard:

A plastic rivet can detach from the sandal’s ankle strap, posing a choking hazard for young children.

Remedy:

Consumers should immediately take the recalled sandals away from children and return the sandals to the place of purchase for a full refund.
 

Units:

About 15,200 (in addition, about 27 pairs were sold in Canada)

Consumer Contact:

Birkenstock USA toll-free at 844 505-4055 Monday through Friday 9 a.m. to 9 p.m. ET or online at www.birkenstock.com and click on “Recall Information” for more information.

July 27, 2021
Hazard:

The foam facial interfaces can cause facial skin irritation and reactions including rashes, swelling, burning, itching, hives, and bumps.

Remedy:

Consumers who experience a skin irritation or reaction should immediately stop using the recalled foam facial interface, and all consumers should contact Facebook Technologies to receive a free silicone cover. Facebook Technologies is contacting all Quest 2 users directly.

Units:

About 4 million (In addition, about 172,600 in Canada)

Consumer Contact:

Facebook Technologies toll-free at 877-960-0889 anytime, or online at https://www.oculus.com/quest-2/removable-facial-interface-alert or www.oculus.com and click on Support at the top of the page then on the facial interface recall banner for more information.

July 22, 2021
Hazard:

The recalled chests are unstable if they are not anchored to the wall, posing tip-over and entrapment hazards that can result in death or serious injuries to children. The chests do not comply with the performance requirements of the voluntary industry standard ASTM F2057-14.  

Remedy:

Consumers should immediately stop using the 5-Drawer Chests and contact Bel Furniture for a full refund with free pick-up of the dresser or consumers can return the drawer slides for free and dispose of the dresser, or for a free installation of tip-over restraints by Bel Furniture. Bel Furniture is contacting all purchasers directly.

Units:

About 90

Consumer Contact:

Bel Furniture collect at 832-358-8899 from 9 a.m. to 5 p.m. CT Monday through Friday, email at recall@belfurniture.com or online at www.belfurniture.com and click on “Recall Alert” for more information.

SaferProducts.gov