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Recalls

Important: CPSC Recall Remedy Notice Due to COVID-19

Due to the extraordinary circumstances surrounding COVID-19, some of the remedies identified in recall press releases may not be available at this time. Consumers should check with recalling firms for further details.

It is important to remember that CPSC and recalling firms urge consumers not to use recalled products.

July 07, 2016
Remedy:

Consumers should immediately stop using the recalled units and contact URBAN626 for a free repair kit. URBAN626 will reimburse consumers if they choose to have a bike repair shop replace the bolt.

Units:

About 1,200

Consumer Contact:
URBAN626 toll-free at 888-270-6988 from 9 a.m. to 6 p.m. PT Monday through Friday, email at recall@urban626.com or online at urb-e.com and click on “Recall” at the bottom of the page for more information.
July 07, 2016
Remedy:

Consumers should immediately stop using the recalled jogging strollers and contact Pacific Cycle to obtain a repair kit to secure the front wheel. The repair kit includes a replacement mechanism for securing the front wheel that uses a traditional screw on/off method of attachment instead of the quick release lever method of attachment shipped with the product, as well as new warning labels. Consumers should not return the jogging strollers to retailers where purchased. A repair video is available at www.pacific-cycle.com/safety-notices-recalls/.

Units:

About 217,600

Consumer Contact:

Pacific Cycle toll-free at 877-564-2261 from 8 a.m. to 5 p.m. CT Monday through Friday, online at www.pacific-cycle.com, www.instep.net or www.schwinnbikes.com and click on “Safety Notices & Recalls” or email customerservice@pacific-cycle.com for more information.

July 06, 2016
Remedy:

Consumers should immediately stop using the recalled baby swaddles and sleeping bags and contact Little Lotus for instructions on how to receive a full refund or a store credit for a full refund, plus a $25 credit towards a new purchase. Embrace Technologies is contacting consumers directly.

Units:

About 1,900

Consumer Contact:
Little Lotus at 800-280-9557 from 9 a.m. to 5 p.m. PT Monday through Friday, by email at recall@littlelotusbaby.com or online at www.littlelotusbaby.com and click on Important Safety Information at the bottom left-hand corner of the homepage for more information.
July 06, 2016
Remedy:

Consumers should immediately stop using these recalled product and contact Hype Wireless to exchange their hoverboard for a free UL-compliant replacement.

Units:

About 25,000

Consumer Contact:

Hype Wireless toll-free at 866-449-7186 from 9:30 a.m. to 6:30 p.m. ET Monday through Friday, or online at www.hyperoam.com and click on Recall for more information.

July 06, 2016
Remedy:

Consumers should immediately stop using these recalled products and contact Keenford Limited to exchange their hoverboard for a refund in the form of a store credit or a free replacement hoverboard that is certified to comply with UL2272.

Units:

About 84,000

Consumer Contact:

Keenford Limited toll-free at 877-280-8401 from 10 a.m. to 4 p.m. ET Monday through Friday or online at www.imotohk.com or www.hoverboard360.com and click on Recall Information for more information.

July 06, 2016
Remedy:

Consumers should immediately stop using these recalled products and contact Razor to return their hoverboard for a free replacement hoverboard that is certified to comply with UL 2272.

Units:

About 28,000

Consumer Contact:

Razor toll-free at 866-467-2967 from 8 a.m. to 5 p.m. PT Monday through Friday or online at Razor.com and click on “CPSC Safety Recalls” for more information.

July 06, 2016
Remedy:

Consumers should immediately stop using these recalled products and contact Overstock.com for instructions on receiving a full refund.

Units:

About 4,300

Consumer Contact:

Overstock.com at 800-843-2446 from 8 a.m. to 6 p.m. MT Monday through Friday or online at Overstock.com and click on Customer Service at the bottom of the page, then Online Help Center, then “Hover Board” Self-Balancing Electric Scooter Announcement for more information.

July 06, 2016
Remedy:

Consumers should immediately stop using these recalled products and contact Digital Gadgets to return their hoverboard for a full refund.

Units:

About 16,000

Consumer Contact:
Digital Gadgets toll-free at 866-696-3421 from 9 a.m. to 5 p.m. ET Monday through Friday or online at hover-way.com and click on “Recall Notice” for more information.
July 06, 2016
Remedy:

Consumers should immediately stop using these recalled products and contact Boscov’s to return their hoverboard for a full refund or a store credit.

Units:

About 1,300

Consumer Contact:

Boscov’s toll-free at 800-755-6391 from 9 a.m. to 10 p.m. ET Monday through Saturday, on Sundays from 11 a.m. to 8 p.m. ET or online at Boscovs.com and click on Customer Care and then Recall Notices for more information.

July 06, 2016
Remedy:

Consumers should immediately stop using these recalled products and contact Swagway to return their unit to receive a repair or a credit toward the purchase of a UL 2272 certified Swagtron T1 or T3 model.

Units:

About 267,000 (in addition, 5,000 units distributed in Canada)

Consumer Contact:

Swagway toll-free at 844-299-0625 from 9 a.m. to 7:30 p.m. CT Monday through Friday or online at https://swagway.com and click on Product Recall for more information.

SaferProducts.gov