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Recalls

Important: CPSC Recall Remedy Notice Due to COVID-19

Due to the extraordinary circumstances surrounding COVID-19, some of the remedies identified in recall press releases may not be available at this time. Consumers should check with recalling firms for further details.

It is important to remember that CPSC and recalling firms urge consumers not to use recalled products.

August 10, 2016
Remedy:

Consumers should immediately stop using the recalled glasses and contact the firm for a full refund.

Units:

About 1,200 (in addition, about 8 units were sold in Canada)

Consumer Contact:

Dennis East International at 800-430-5665 from 8 a.m. to 6 p.m. ET Monday through Friday or online at www.deidirect.com. Click on Product Recall Notice at top of page for more information.

August 10, 2016
Remedy:

Consumers should immediately stop using the recalled marker and properly dispose of the blue chamber. Consumers can contact Shocker Paintball for a free replacement high-flow chamber or an authorized dealer to have the free replacement high-flow chamber installed at no charge.

Units:

About 5,200

Consumer Contact:

Shocker Paintball toll-free at 866-253-2338 from 9 a.m. to 5 p.m. ET Monday through Friday, or online at http.Recall.ShockerPaintball.com. Consumers can also visit the firm’s website at www.shockerpaintball.com and click on “Important Recall” link directly below the menu bar for more information.

August 09, 2016
Remedy:

Consumers should immediately stop using the recalled generators and contact Kohler to schedule a free repair by the closest authorized dealer.

Units:

About 7,000 (in addition, about 230 were sold in Canada)

Consumer Contact:

Kohler Power Systems toll-free at 866-667-4835 from 8 a.m. to 5 p.m. CT Monday through Friday, or email generator.feedback@kohler.com or online at http://power.kohler.com, and click "Contact Us" on the upper-right side of the page.

August 09, 2016
Remedy:

Consumers should contact the firm or place of purchase to schedule the installation of a free repair kit by a qualified technician. Consumers should prevent people from going into the immediate area under the fixtures until repaired.

Units:

About 2,900

Consumer Contact:

Flos toll-free at 888-952-9541 from 9 a.m. to 6 p.m. ET Monday through Friday, via email at info@flosusa.com or online at www.flos.com and click on “Skygarden Notice to Customers” for more information.

August 09, 2016
Remedy:

Consumers should immediately stop using the chairs and contact Brown Jordan Services for a free repair kit.

Units:

About 265,000 (in addition about 16,000 were sold in Canada)

Consumer Contact:

Brown Jordan Services toll-free at 855-899-2127 from 8 a.m. to 5 p.m. ET on Monday through Friday or online at www.bjsoutdoor.com can click on “Customer Care” and then “Recall Information” for more information.

August 04, 2016
Remedy:

Consumers should immediately stop using these recalled tractors and contact a John Deere dealer for a free repair. John Deere is contacting all registered owners of the recalled lawn and garden tractors directly.

Units:

About 5,400 (in addition, 166 were sold in Canada)

Consumer Contact:

Deere & Company at 800-537-8233 from 8 a.m. to 6 p.m. ET Monday through Friday and Saturday from 9 a.m. to 3 p.m. ET or online at www.deere.com and click on "Recall Information" on the drop-down menu under "Services & Support" for more information.

August 04, 2016
Remedy:

Consumers should immediately stop using the magnetic markers that came with the product, keep them out of reach of children and dispose of them or recycle them. Cinmar is contacting consumers who purchased the products directly and will provide instructions on how to receive replacement magnets.

Units:

About 4,500

Consumer Contact:

Cinmar toll-free at 888-263-9850 from 8 a.m. to 7 p.m. ET Monday through Friday or online at www.frontgate.com and click on “Safety Recall Notices” at the bottom of the page for more information.

August 03, 2016
Remedy:

Consumers should immediately contact National Time & Signal to schedule a free inspection and repair. National Time & Signal is contacting all purchasers of the recalled pull stations directly.

Units:

About 3,500

Consumer Contact:

National Time & Signal toll-free at 844-856-9177 from 7:30 a.m. to 4:30 p.m. ET Monday through Friday, email recall@natsco.net or online at http://www.natsco.net/ or http://www.sigcom.com and click on Safety Notices and Recalls at the bottom of the page for more information.

August 03, 2016
Remedy:

Consumers should immediately stop using elevators equipped with the electro mechanical door locks and contact their elevator service company to have the plastic locks replaced with metal parts.

Units:

About 60,000

Consumer Contact:
Consumers should contact their elevator service company. Consumers can also contact Porta Inc. toll-free at 844-719-9037 from 8 a.m. to 1 p.m. CT Monday through Thursday or online at www.emiporta.com and click on “Important Product Safety Notice” for more information. Consumers also can email the firm at emdlinfo@emiporta.com.
August 02, 2016
Remedy:

Consumers should not allow children to handle or use the stainless steel straws.

Units:

About 2.5 million in the U.S. (in addition, about 301,000 were sold in Canada)

Consumer Contact:

Starbucks at 800-782-7282 from 3 a.m. to Midnight PT daily or online at https://news.starbucks.com com and click on “stainless steel straw warnings” for more information.

SaferProducts.gov