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Recalls

September 05, 2019
Hazard:

The bolts connecting the plastic blades and holding the mowing head together can come loose and the mowing head can come apart, posing a risk of injury to the user or bystanders. 

Remedy:

Consumers should stop using the recalled mowing heads immediately and take them to an authorized STIHL dealer for a full refund.

Units:

About 73,000

Consumer Contact:
Phone: (800) 610-6677
September 04, 2019
Hazard:

Incorrect joint assembly can cause steering control loss, posing crash and injury hazards.

Remedy:

Consumers should immediately stop using the recalled vehicles and contact an authorized Kawasaki dealer to schedule a free repair. Kawasaki is contacting all known purchasers directly.

Units:

About 2,600

Consumer Contact:
Phone: (866) 802-9381
September 04, 2019
Hazard:

Incorrect assembly of the mower’s drivelines can prevent the safety shield from spinning independently, posing an entanglement injury hazard to consumers.

Remedy:

Consumers should immediately stop using the recalled mowers and contact an authorized John Deere dealer for a free repair. John Deere is contacting all known purchasers directly.  

Units:

About 730 (in addition, about 20 were sold in Canada)

Consumer Contact:
Phone: (800) 537-8233
September 04, 2019
Hazard:

The bottles are not child resistant as required by the Poison Prevention Packaging Act, posing a poisoning risk if the contents are swallowed by young children.

Remedy:

Consumers should immediately remove the essential oils from the reach of children and contact Artizen Oils for a free replacement child-resistant cap.

Units:

About 6,000

Consumer Contact:
Phone: (800) 986-9413
September 04, 2019
Hazard:

The plastic sheathing on the throttle cable can melt due to improper routing, causing the throttle to stick. This could result in the operator not being able to stop the vehicle, posing a crash hazard.

Remedy:

Consumers should immediately stop using the recalled vehicles and contact an authorized John Deere dealer for a free inspection and repair of improperly routed throttle cables. John Deere is contacting all known purchasers directly.

Units:

About 19,730 (In addition, about 840 were sold in Canada)

Consumer Contact:
Phone: (800) 537-8233
September 03, 2019
Hazard:

A sewing needle was discovered in the stuffing of one of the handmade knit dolls, posing a puncture injury hazard.

Remedy:

Consumers should immediately stop using the knit dolls and contact The Beaufort Bonnet Company to receive a full refund in the form of a gift card.

Units:

About 4,500

Consumer Contact:
Phone: (833) 964-1456
August 30, 2019
Hazard:

The call button can fail when pushed by the consumer in an emergency. 

Remedy:

Consumers should immediately stop using Lively Mobile Plus and contact GreatCall to receive a full refund. GreatCall is contacting all known purchasers directly.

Units:

About 44,300

Consumer Contact:
Phone: (800) 359-1791
August 30, 2019
Hazard:

The Turkish robes fail to meet the flammability standards for clothing textiles, posing a risk of burn injuries to consumers.

Remedy:

Consumers should immediately stop using the recalled robes and contact RH for a full refund of the purchase price.

Units:

About 5,400 (in addition, about 300 were sold in Canada)

Consumer Contact:
E-mail: recall@rh.com
Phone: (800) 762-1751
August 30, 2019
Hazard:

Paint on the chairs and stools contain levels of lead that exceed the federal lead paint ban. Lead is toxic if ingested by young children and can cause adverse health effects.

Remedy:

Consumers should stop using the recalled chairs and stools, place them away from children and contact RH for a full refund for the purchase price.

Units:

About 3,200 (In addition, about 180 were sold in Canada)

Consumer Contact:
E-mail: recall@rh.com
Phone: (800) 816-0969
August 29, 2019
Hazard:

The recalled toys can break and create a sharp point, posing laceration and choking hazards to young children.

Remedy:

Consumers should immediately take the recalled Ubbi Connecting Bath Toys away from children and return them to Pearhead for a full refund and a free replacement Ubbi Squeeze Bath Toy. Pearhead is contacting all known purchasers directly.

Units:

About 6,200

Consumer Contact:
Phone: (718) 422-0592
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