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Recalled Ninebot children’s bicycle helmet – side view -
Recalled Ninebot children’s bicycle helmet - back view -
Batch number location
The bicycle helmets do not comply with the positional stability and retention system requirements of the U.S. CPSC federal safety standard for bicycle helmets. The helmets can fail to protect in the event of a crash, posing a risk of head injury.
About 960
Segway toll-free at 888-523-5583 from 5:30 a.m. to 5 p.m. PT any day, email at product.recall@segway.com or online at https://segway-ninebot.force.com/hc/SegwayRequestNewForm or www.Segway.com and click on “Recall” under the Customer Support Column and then on the blue Help chat icon on the right side of the page for more information.
Recall Details
This recall involves the Ninebot Kids bike helmets. The helmets were sold in an orange/white exterior color and in size extra-small (XS), fitting head circumferences from about 19 ½ inches to 21½ inches. Ninebot is printed on the sides of the helmet. Model NB-410 is printed on a label on the inside of the helmet. The batch code and date can be found on a separate label on the inside of the helmet. Only helmets with batch code SN4500056024 and Date: August 2020 are included in this recall.
Consumers should immediately stop using the recalled helmets and return them to Segway for a full refund. Segway is contacting all known purchasers to facilitate returns using prepaid postage.
None reported
Segway Inc., of Bedford, N.H.
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
Related Recalls
The spacing between some of the crib’s slats is wider than allowed under the federal safety standard, posing an entrapment hazard to children.
The parking brake on the recalled strollers can disengage, posing an injury hazard.
The recalled children’s pajamas violate the flammability regulations for children’s sleepwear, posing a risk of burn injuries to children.
The recalled crib bumpers violate the federal crib bumper ban, posing a suffocation hazard to infants. Padded crib bumpers are banned by the federal Safe Sleep for Babies Act.
The stroller’s brakes can fail to engage or unexpectedly disengage, posing fall and injury hazards to children.
The recalled slumber suits violate federal flammability regulations for children’s sleepwear, posing a risk of burn injuries to children.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
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- Report a dangerous product or product-related injury on www.SaferProducts.gov.
- Call CPSC’s Hotline at 800-638-2772 (TTY 800-638-8270).
- Contact a media specialist.
