Recalled Instinct (29” wheel) Aluminum Alloy Bicycle (all color schemes are included in the recall)
Recalled Rocky Mountain Pipeline (27.5+” wheel) Aluminum Alloy Bicycle (all color schemes are included in the recall)
Location of serial number engraved on bottom bracket
Location of serial number engraved on bottom bracket
The bicycle’s front frame triangle can crack and cause separation of the head tube from the frame, posing fall and injury hazards.
Rocky Mountain toll-free at 877-744-1515 from 9 a.m. to 8 p.m. ET Monday through Friday or online at www.bikes.com/en/safety-recall or www.bikes.com/en and click on Safety Recall at the top of the home page for more information and contact their authorized Rocky Mountain dealer.
Recall Details
This recall includes the alloy models of Rocky Mountain model year 2018-2020 Instinct, Instinct BC and Pipeline trail bikes. Rocky Mountain is printed on the downtube. Instinct, Instinct BC or Pipeline are printed inside the seatstay on the left hand side. The bikes were sold with 29 inch and 27.5+ inch wheels.
The recalled bikes include small, medium and large sizes with serial numbers starting with PRK17, PRK18 and PRK19-XXXXX. The serial number is located under the bottom frame bracket. Only non-electric bicycles with alloy frames in all colors in these models with these serial numbers are affected.
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Consumers should stop using the recalled bicycles immediately and contact Rocky Mountain for information on how to receive a free replacement front triangle.
The firm has received 12 reports of front triangles cracking. There have been no reports of injuries.
Independent bicycle stores nationwide from August 2017 through June 2020 for between $2,600 and $4,700.
Rocky Mountain Bicycles, of Canada
Related Recalls
This recall was conducted, voluntarily by the company, under CPSC’s Fast Track Recall process. Fast Track recalls are initiated by firms, who commit to work with CPSC to quickly announce the recall and remedy to protect consumers.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
- Visit CPSC.gov.
- Sign up to receive our e-mail alerts.
- Follow us on Facebook, Instagram @USCPSC and Twitter @USCPSC.
- Report a dangerous product or a product-related injury on www.SaferProducts.gov.
- Call CPSC’s Hotline at 800-638-2772 (TTY 301-595-7054).
- Contact a media specialist.
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800