Recalled Bellman & Symfon Flash Receivers
The back-up battery can fail to fully charge resulting in the receiver not working as intended and failing to flash to alert hearing-impaired persons to an emergency.
Bellman & Symfon toll-free at 833-235-5626 from 8 a.m. to 5:30 p.m. ET Monday through Friday, email at support.bsn@bellman.com or online at www.bellman.com/recall or at www.bellman.com and click on Product Recall under Products for more information.
Recall Details
This recall involves the Flash Receiver (BE1442 MHz), which is sold as a part of the Bellman & Symfon’s Visit smart home system. The flash receivers are intended to assist hearing-impaired consumers by alerting them with bright flashes of light when the doorbell or telephone rings or if a fire alarm sounds. The white devices measure about six inches tall and three inches wide and sits on a white cylinder base. The Bellman & Symfon logo is printed on the front of the unit. Only Bellman & Symfon flash receivers with following serial numbers are included in the recall:
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Affected Serial Numbers |
||
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BE1442141400001 |
~ |
BE1442141402040 |
|
BE1442174430001 |
~ |
BE1442174433060 |
|
BE1442186360001 |
~ |
BE1442186362040 |
|
BE1442188570001 |
~ |
BE1442188571020 |
|
BE1442180030001 |
~ |
BE1442180032550 |
|
BE1442180840001 |
~ |
BE1442180842550 |
The serial number is printed on the body of the unit under the battery cover. The bar code with the product’s serial number is located under the batteries.
Consumers should immediately contact Bellman & Symfon to receive a free repair. Consumers can continue to use their Flash Receivers until they receive the free repair, but the firm advises in the meantime to unplug and re-plug their units to keep them properly powered.
None reported
Online at HarrisComm.com from June 2016 through March 2020 for about $185.
Bellman & Symfon AB, of Sweden
Bellman & Symfon North America Inc., of Wilmington, N.C.
Related Recalls
This recall was conducted, voluntarily by the company, under CPSC’s Fast Track Recall process. Fast Track recalls are initiated by firms, who commit to work with CPSC to quickly announce the recall and remedy to protect consumers.
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to help ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals -– contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @USCPSC or by subscribing to CPSC's free e-mail newsletters.
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