Skip to main content

Pedego Recalls Electric Bikes Due to Fall Hazard

  • Recalled Interceptor (including Platinum Edition)
  • Recalled City Commuter (including Mid Drive Edition and Black Edition)
  • Recalled Boomerang Plus – Low Step
  • Recalled Ridge Rider
  • Recalled Trail Tracker (including Gorilla Edition)
  • Recalled Stretch (including Dual Drive Edition)
  • Recalled Cylinder Cable approximate location
Name of Product:
Electric bicycles
Hazard:

An improperly manufactured electrical cable can cause the bicycle to accelerate unexpectedly, posing a fall hazard to the user.

Remedy:
Repair
Recall Date:
September 23, 2020
Units:

About 11,600

Consumer Contact

Pedego toll-free at 888-871-7115 from 10 a.m. to 7 p.m. ET Sunday through Saturday, or online at www.pedegobikerecall.expertinquiry.com and click on FAQ for more information.  Local Pedego dealer contact info can be found at: www.pedegoelectricbikes.com/dealers.  

Recall Details

Description:

This recall involves six models of Pedego electric bikes.  Models include the Interceptor (Including Platinum Edition), City Commuter (Including Mid Drive Edition and Black Edition), Boomerang Plus, Ridge Rider, Trail Tracker (Including Gorilla Edition) and Stretch (Including Dual Drive Edition).  The model name is printed on the chain guard or chain stay of the bike.  The bikes were sold in various colors.  Pedego is printed on the bike frame. 

Remedy:

Consumers should immediately stop using the recalled bicycles and contact a local Pedego dealer to arrange for a free repair.

Incidents/Injuries:

Pedego has received five reports of the bike’s electrical cable malfunctioning, causing the bike to unexpectedly accelerate.  No injuries have been reported.

Sold At

Bicycle stores nationwide and online at www.pedego.com from January 2018 through August 2020 for between $3,000 and $4,700.

Manufactured In:
China and Vietnam
Importer(s):

Pedego Inc., of Fountain Valley, Calif.

Recall number:
20-188
Choose Your Recall Emails Get Notified About Each Recall via Email.
fast-track-branding

This recall was conducted, voluntarily by the company, under CPSC’s Fast Track Recall process. Fast Track recalls are initiated by firms, who commit to work with CPSC to quickly announce the recall and remedy to protect consumers.

About the U.S. CPSC
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years. Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
SaferProducts.gov