Skip to main content

Walgreens Pain and Itch Relief Cream Recalled by Natureplex Due to Failure to Meet Child Resistant Closure Requirement

  • Recalled Well at Walgreens Pain and Itch Relief Cream with 4% Lidocaine
Name of Product:
Well at Walgreens pain and itch relief cream
Hazard:

The packaging is not child resistant as required by the Poison Prevention Packaging Act. The pain and itch relief cream contains lidocaine, posing a risk of poisoning to young children.

Remedy:
Refund
Recall Date:
January 30, 2018
Units:
About 74,000
Consumer Contact

Natureplex toll-free at 866-323-0107 from 9 a.m. to 5 p.m. CT Monday through Friday or online at www.natureplex.com and click on Product Safety Recall for more information.

Recall Details

Description:

The recalled Well at Walgreens Pain and Itch Relief Cream tube and packaging are orange with a purple stripe with “Maximum Strength,” “Pain and Itch Relief Cream 4% Lidocaine” and “NET WT 2 OZ (56.7 grams)” printed in white on the front. The Well at Walgreens logo is located on the front upper right corner. The  packaging contains the UPC bar code 3 11917 18962 8 on the back.

Remedy:

Consumers should immediately place the recalled pain and itch relief cream out of the reach of children and return it to Walgreens for a full refund.

Incidents/Injuries:

None reported

Sold Exclusively At:
Walgreens stores nationwide and online at www.walgreens.com from March 2017 through November 2017 for about $7.
Manufacturer(s):
Natureplex LLC, of Olive Branch, Mass.
Distributor(s):
Walgreens, of Deerfield, Ill.
Manufactured In:
U.S.
Recall number:
18-086

Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.

If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.
About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

For lifesaving information:
Choose Your Recall Emails Get Notified About Each Recall via Email.
Report an unsafe product