Name of product:
Cool White Universal T8/T12 LED tube lamps

The pins on one end of the lamp can be energized during installation/removal, posing electric shock and electrocution hazards.

Recall date:
June 6, 2018
About 46,000 packages of two tube lamps (92,000 individual lamps)
Consumer Contact:

GE Lighting at 800-338-4999 from 8 a.m. to 8 p.m. ET Monday through Friday, email at or online at and click on “Product Safety Information” for more information.

Recall Details


This recall involves GE Lighting’s 31243 LED13T8U840 LED two pack tube lamps. These units are most often used in garages, basements, workshops and utility rooms. The GE logo and model information are printed on a label near the tube’s base.


Model Product Code and Description

GE Lighting

31243 LED13T8U840/2PKL


Consumers should immediately contact GE Lighting to receive instructions on safely removing the LED tube lamps, and to receive a refund in the form of a $17 Lowe's store credit. Consumers should make sure the light switch is “off” before attempting to change LED tube lamps.


None reported

Sold Exclusively At:

Lowe’s stores nationwide and from approximately November 2017 through April 2018 for about $15.


GE Lighting, of East Cleveland, Ohio

Manufactured In:
Recall number:
This recall was conducted, voluntarily by the company, under CPSC’s Fast Track Recall process. Fast Track recalls are initiated by firms, who commit to work with CPSC to quickly announce the recall and remedy to protect consumers.