Recall date: March 28, 2017
Recall number: 17-736

Recall Summary

Name of product:
Connectors sold with solar panels
Hazard:

The connectors that are attached to the solar panels can develop microscopic cracks that allow moisture to leak into them while the system is producing electricity, posing an electrical shock hazard.

Remedy:
Replace
Consumer Contact:

SolarWorld toll-free at 855-467-6527 from 9 a.m. to 5 p.m. PT Monday through Friday, or online at www.solarworld-usa.com and click on “Recall Notice” in the center of the page for more information.

Recall Details Report an Incident Involving this Product

Units:
About 97,000
Description:

This recall involves Amphenol UTX PV model connectors sold with solar panels. The electrical connectors are used to connect various types of photovoltaic solar panels to the electrical connection system.  The connectors have a black plastic exterior with “Amphenol” and “UTX PV” stamped on the end.  They consist of a male pin on one end and a female socket on the other end.

Incidents/Injuries:

None reported

 
Remedy:

Consumers should immediately contact SolarWorld for a free replacement connector. SolarWorld has contacted all purchasers of this product directly. 

Sold At:

Solar panel installers nationwide from November 2016 through December 2016 for about $330 per solar panel with the connectors.

Manufacturer(s):

Amphenol Industrial Solar Technologies, of Shenzhen, China (connectors) and SolarWorld Americas Inc., of Hillsboro, Ore. (solar panels)

Manufactured In:
China (connectors), U.S. (solar panels)
This recall was conducted, voluntarily by the company, under CPSC’s Fast Track Recall process. Fast Track recalls are initiated by firms, who commit to work with CPSC to quickly announce the recall and remedy to protect consumers.