Recall date: December 20, 2016
Recall number: 17-056

Recall Summary

Name of product:
Power supply units for thermal printers
Hazard:

The power supply units for thermal printers can degrade and corrode over time when exposed to moisture and overheat, posing a fire hazard.

Remedy:
Replace
Consumer Contact:

Zebra at 800-658-3795 any time Monday through Friday, email PSUrecall@zebra.com or online at www.zebra.com and click on “Power Supply Recall” for more information.

Recall Details Report an Incident Involving this Product

Units:
About 166,000
Description:

This recall involves power supply units that serve as the power source for models of Zebra brand thermal industrial printers used to make bar codes and other commercial labels. The power supply units were either sold as after-market kits or included with the sale of the following models of Zebra brand printers: G-Series (GK420D/T, GX420D/T, GX430D/T), GT Series (GT800, GT810, GT820, GT830), ZP455, HC100, P1XX Series (P100, P110, P120), and ZXP3. The Zebra logo or FSP North America logo, date code and part number are printed on the power supply. Date codes between 1039XX through 1052XX and 1101XX through 1152XX are included in the recall for the following power supply units:

 

Printer Model

Zebra Power Supply Unit Part Number

Power Supply Unit Type

GK420d

808099-001

70W Brick

GK420t

808099-001

70W Brick

GX420d

808101-001

100W Brick

GX420t

808101-001

100W Brick

GX430d

808101-001

100W Brick

GX430t

808101-001

100W Brick

GT800

808099-001

70W Brick

GT810

808099-001

70W Brick

GT820

808099-001

70W Brick

GT830

808099-001

70W Brick

HC100

808099-003

70W Brick (Medical Brick)

P1XX

808099-002

70W Brick

ZXP3

808101-001

100W Brick

Incidents/Injuries:

The firm has received three reports of the power supply units overheating or catching fire, including a fire that spread from the connector to the printer, damaging the printer and surrounding work space. No injuries have been reported.

 
Remedy:

Printer owners should immediately stop using the recalled power supply units and contact Zebra for a free replacement power supply.

Sold At:

Direct sales from Zebra and through Zebra distributors and resellers, including BlueStar Inc., Ingram Micro Data Capture Point of Sale Division, ScanSource and Wynit Distribution LLC, to businesses, hospitals and end-users nationwide from July 2010 through June 2012 for between $400 and $4,750 with Zebra printers and for about $11 as an aftermarket accessory.

Manufacturer(s):

FSP Group, of Taiwan

Importer(s):

Zebra Technologies Corp., of Lincolnshire, Ill.

Distributor(s):

Zebra Technologies Corp., of Lincolnshire, Ill.

Manufactured In:
China