Name of product:
SafeHarbor vinyl impact windows

The glass can separate from the frame during hurricane conditions, posing an impact injury hazard.

Recall date:
December 6, 2016
About 580
Consumer Contact:

Atrium at 800-377-6524 from 8 a.m. and 5 p.m. ET Monday through Friday, email at or online at and click on “Safety Alert” for more information.

Recall Details


This recall involves SafeHarbor Series 65 and 265 vinyl impact windows that are custom manufactured and installed by contractors to meet building specifications and vary in size and shape. The windows are installed with a removable label with the “SafeHarbor” brand name on it.


Consumers should avoid areas with the recalled windows during hurricane conditions and contact Atrium to schedule a free repair.


None reported

Sold At:

ABC Supply, Absolute Installation, Builder’s First Source, Gulf Coast Lumber, Jupiter Industries, Lansing, Lowe’s, and Lumberman’s stores nationwide from March 2016 through September 2016 for between $350 and $750.


Atrium Windows and Doors Inc., of Welcome, N.C.

Manufactured In:
Recall number:
This recall was conducted, voluntarily by the company, under CPSC’s Fast Track Recall process. Fast Track recalls are initiated by firms, who commit to work with CPSC to quickly announce the recall and remedy to protect consumers.