Recall date: January 19, 2016
Recall number: 16-077

Recall Summary

Name of product:
Saddle bar and counter stools
Hazard:
The legs on the stools can break, posing a fall hazard.
Remedy:
Refund
Consumer Contact:

West Elm toll-free at 844-824-8911 from 7 a.m. to midnight ET daily or online at www.westelm.com and click on "Safety Recalls" under the "About Us" at the bottom of the page.

Recall Details Report an Incident Involving this Product

Units:
About 6,000 (in addition, about 100 were sold in Canada)
Description:

The Saddle bar and counter stools have solid wood legs with a pecan-stained finish and were sold in four upholstery options: elephant leather, crosshatch steel/ivory, slate chevron and iron basketweave. The seat height for the bar stools is 30.5 inches with overall dimensions of 20.5 inches wide by 20 inches deep by 41 inches tall. The seat height for the counter stools is 26 inches with overall dimensions of 20.5 inches wide by 20 inches deep by 37.5 inches high. SKU numbers are located on the box of the product, the customer receipt and on a sticker on the bottom of the seat. Recalled SKU numbers are:

 

SKU

Type

Color

652164

Counter Stool

Elephant Leather

655472

Bar Stool

Elephant Leather

1220763

Bar Stool

Iron Basketweave

1235506

Bar Stool

Iron Basketweave

1425487

Counter Stool

Iron Basketweave

1591601

Counter Stool

Iron Basketweave

1699289

Counter Stool

Slate Chevron

1700749

Bar Stool

Slate Chevron

1795665

Bar Stool

Slate Chevron

1795566

Counter Stool

Slate Chevron

4737185

Bar Stool

Elephant Leather

4737318

Counter Stool

Elephant Leather

8447229

Counter Stool

Crosshatch Steel/Ivory

8447476

Bar Stool

Crosshatch Steel/Ivory

9082843

Bar Stool

Crosshatch Steel/Ivory

9087271

Counter Stool

Crosshatch Steel/Ivory

Incidents/Injuries:

The firm has received six reports of the stools breaking, including one injury. 

 
Remedy:

Consumers should immediately stop using the recalled stools and contact West Elm for information on returning the stools for a full refund. West Elm is contacting known customers directly.

Sold At:

West Elm stores, online at www.westelm.com and the West Elm catalogue nationwide from July 2013 through November 2015 for between $370 and $500 for single stools and between $740 and $1,000 for a set of two.

Importer(s):

West Elm, a division of Williams-Sonoma, Inc., of San Francisco

Manufactured In:
China