The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding.
Swagway toll-free at 844-299-0625 from 9 a.m. to 7:30 p.m. CT Monday through Friday or online at https://swagway.com and click on Product Recall for more information.
Consumers should immediately stop using these recalled products and contact Swagway to return their unit to receive a repair or a credit toward the purchase of a UL 2272 certified Swagtron T1 or T3 model.
There have been 42 incident reports of the battery packs in the self-balancing scooters/hoverboards smoking, catching fire and/or exploding, including 16 reports of injuries, such as burns to neck, leg, and arm, or severe property damage.
Swagway LLC, of South Bend, Ind.
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.