The voltage detectors can give a false “no voltage” reading when being used to test live wires for electric current, posing shock, electrocution, and burn hazards to consumers.
Southwire toll-free at 855-798-6657 from 9 a.m. to 5 p.m. ET Monday through Friday or online at www.southwire.com and click on Product Recall for more information.
Recall Details
Consumers should immediately stop using the recalled voltage detectors and contact Southwire for instructions on returning them for a free replacement voltage detector.
Southwire is aware of one report of an incident of a false reading by the voltage detector. The consumer received an electrical shock and fell off a ladder.
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
- Visit CPSC.gov.
- Sign up to receive our email alerts.
- Follow us on Facebook, Instagram @USCPSC and Twitter @USCPSC.
- Report a dangerous product or product-related injury on www.SaferProducts.gov.
- Call CPSC’s Hotline at 800-638-2772 (TTY 800-638-8270).
- Contact a media specialist.