Name of product:
Self-balancing scooters/hoverboards
Hazard:

The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding.

Remedy:
Replace
Recall date:
July 6, 2016
Units:
About 28,000
Consumer Contact:

Razor toll-free at 866-467-2967 from 8 a.m. to 5 p.m. PT Monday through Friday or online at Razor.com and click on “CPSC Safety Recalls” for more information.

Recall Details

Description:

This recall involves non-UL certified Hovertrax brand self-balancing scooters, commonly referred to as hoverboards. Hovertrax hoverboards have two wheels at either end of articulated dual platforms and are powered by lithium-ion battery packs. The recalled Hovertrax brand hoverboards have serial numbers beginning with 55X120-01, 55X120-02, 55X110-01, 55X110-02 and 55X230-01. The serial number is printed on a white sticker on the bottom of the deck or on the charger.

 
Remedy:

Consumers should immediately stop using these recalled products and contact Razor to return their hoverboard for a free replacement hoverboard that is certified to comply with UL 2272.

Incidents/Injuries:

There have been two reports of the battery packs in the self-balancing scooters/hoverboards catching fire, exploding or smoking. No injuries or property damage have been reported.

Sold At:

Big 5, Scheels, Toys R Us and other stores nationwide and online at Amazon.com, Razor.com, Target.com, Walmart.com and other websites from December 2015 through May 2016 for between $600 and $700.

Manufacturer(s):

Razor USA LLC, of Cerritos, Calif.

Importer(s):

Razor USA LLC, of Cerritos, Calif.

Manufactured In:
China
Recall number:
16-215