QBP toll-free at 844-610-7484 from 8 a.m. to 6 p.m. CT Monday through Friday or online at www.qbpbmx.com and click on the Recall Information tab for more information.
The recall involves WeThePeople Envy BMX bicycles and aftermarket ECLAT Aeon BMX cranksets. The Envy BMX bicycles have a 20.6 or 21 inch chromoly frame, painted dark gold. The bicycle bottom bracket has an "ENVY20.6" or "ENVY21" stamp. The ECLAT Aeon BMX cranksets are the gears at the front of the bicycle chain with pedals attached to the outer ends. The cranksets have a steel, two-piece construction. Printed on the left side of the spindle is ESS Eclat 22mm" and next to the pedal, on the crank arm is "Aeon." Printed on the inside of the crank arm is "Eclat Germany" followed by the crank arm length "170mm" or "175mm."
Consumers should immediately stop riding the recalled bicycles and cranksets and return to the store where purchased for a free inspection and free replacement spindle.
WeThePeople has received five reports of the crankset spindles breaking. No injuries have been reported.
BMX bicycle/product dealers, WeThePeople distributors and specialty bicycle retailers nationwide and online at www.QBP.com and other BMX bicycle/product websites from September 2014 through July 2015. The Envy bicycles sold for about $1,100 and the aftermarket cranksets sold for about $180.
WeThePeople, of Cologne, Germany
Quality Bicycle Products, Inc. (QBP), of Bloomington, Minn.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800