Name of product:
Video baby monitor’s batteries

The video baby monitor’s batteries can overheat, swell and expand and cause the battery cover to open or come off. This can expose hot batteries, posing a burn hazard to consumers.

Recall date:
July 21, 2016
About 26,000 (in addition, 8,000 were sold in Canada)
Consumer Contact:

Lorex toll-free at 844-265-7388 from 9 a.m. to 5 p.m. ET Monday through Friday or online at and click on “Product Recalls” for more information.

Recall Details

In Conjunction With:

This recall involves Lorex Care ‘N’ Share video baby monitors. The model numbers included in this recall are WL3520, WL4320 and WL3401. The model numbers are printed on the back panel of the monitor. The monitors were sold in bundles with cameras. The monitors contain a blue lithium polymer battery and measure about 4 inches tall by 5 inches wide. The monitors have a white plastic back and either a white or black border. “LOREX” or “The Lorex Baby” is printed below the monitor screen.


Consumers should immediately stop using the recalled monitors and contact Lorex to receive a full refund.


The firm has received 488 reports of batteries overheating and expanding; about 140 reports involved the swelling of the battery pack, causing its plastic casing to open or come off.  No injuries have been reported.

Sold At:

Babies “R” Us, B&H, Best Buy, Target, The Home Depot, Walmart and online at and from May 2013 through April 2016.  The video baby monitors were sold in bundles for between $60 and $140.


FLIR Commercial Systems Inc., of Goleta, Calif.


Lorex Technology Inc., of, Canada

Manufactured In:
Recall number: