KHS America Green Tones at 800-283-4676 from 8:30 a.m. to 4:30 p.m. CT Monday through Friday or online at www.gogreentones.com and click on "Contact Us" for more information.
The Green Tones 8-note Monkey Glockenspiel is a children's musical instrument with eight metal bars in multiple colors mounted on a wooden base shaped like a monkey. The bars are individually attached to the base with one screw at each end. The second bar from the top is pink, 3.5 inches long and has a "B" stamped on it. This is the bar that needs to be replaced. The Green Tones logo is stamped on the back of the glockenspiel and the tracking number HS0178410914 is printed in black at the bottom.
Consumers should immediately remove the pink bar from the glockenspiel and contact KHS America for information on getting a free replacement pink bar.
Independent toy and music retailers and online at amazon.com and gogreentones.com from January 2015 through September 2015 for about $40.
KHS America of Mt. Juliet, Tenn
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
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Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800