HP Recalls Batteries for HP and Compaq Notebook Computers Due to Fire and Burn Hazards
Name of Product:
The lithium-ion laptop battery packs can overheat, posing fire and burn hazards.
June 23, 2016
About 41,000 (In addition, about 2,600 were sold in Canada and about 4,500 were sold in Mexico)
Consumers should immediately stop using the recalled batteries, remove them from the notebook computers and contact HP for a free replacement battery.
HP has received seven reports of battery packs overheating, melting or charring, including four reports of property damage of about $4,000 total.
Best Buy, Wal-Mart, and Staples and authorized dealers nationwide and online at www.hp.com from March 2013 through August 2015. The batteries were sold with notebook computers for between $300 and $1,700. The batteries were also sold separately for between $50 and $90.
HP Inc., of Palo Alto, Calif.
About the U.S. CPSC
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years. Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
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