Exmark toll-free at 800-667-5296 from 8 a.m. to 5 p.m. CT Monday through Friday or online at www.exmark.com and click on "Service & Support" at the top of the page, then on "Safety", then on "Recalls" for more information.
The 2015 Quest riding mowers are red black, and gray. "Exmark" is printed on the sides and in front of the operator seat. "Quest" is printed on the front of the riding mowers. The model number and serial number are located on a decal affixed to the frame, under the seat. The recalled mode number is QTS452CEM34200. Quest mower has serial numbers ranging from 315606482 to 315628458.
Consumers should immediately stop using the recalled mowers and contact an Exmark dealer to schedule a free repair. Consumers with registered mowers will receive a letter and a fuel filter, and may contact an Exmark Dealer if they are uncomfortable with the replacement procedure.
The firm reported one incident of fuel leaking. No injuries have been reported.
Hardware, lawn and garden stores nationwide from November 2014 through October 2015 for about $3,700.
Exmark Manufacturing Co. Inc., of Beatrice, Neb.
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to help ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals -– contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @USCPSC or by subscribing to CPSC's free e-mail newsletters.
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