LocknCharge Technologies toll-free at 888-943-6803 from 8:30 a.m. to 4:30 p.m. CT Monday through Friday, or online at www.lockncharge.com and click on Recall Information for more information.
Recall Details Report an Incident Involving this Product
This recall involves LocknCharge iQ10 charging stations that allow users to charge and store multiple tablet computers. The charging stations are metal cubes about 16 inches tall x about 16 inches wide x about 12 ? inches long and have two doors on the front. The cube has white sides with black doors and either a black or white top cover. The LocknCharge logo is on the sides of the cube. The charging stations came with a blue basket and a green basket with dividers that hold the devices to be charged. The baskets have a white handle with the LocknCharge logo on each side. The charging stations have two USB charging hubs under the top cover. Recalled charging stations have charging hubs with no batch code or that have batch codes that begin with 14L, 15B or 15C. The batch code is on the bottom of the charging hub under a silver data label.
LocknCharge has received one report of a woman in Australia receiving an electrical shock from a charging station.
Consumers should immediately stop using the recalled charging stations and contact LocknCharge Technologies for a free replacement charging hub and instructions for replacing the charging hub.
Distributors to schools, government agencies and other users from February 2015 to May 2015 for about $600.
LocknCharge Technologies LLC, of Madison, Wis.
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to help ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals -– contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @USCPSC or by subscribing to CPSC's free e-mail newsletters.
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800