A wiring malfunction can result in the burners failing to shut off, posing a fire hazard.
Carlin at 800-989-2275 from 8 a.m. to 4:30 p.m. ET Monday through Friday or online at www.carlincombustion.com and click "Contact Us" and then "Customer Service" for more information.
The recall includes Williamson and Thermoflo furnaces and boilers with Carlin oil burners with an installation date label between April 1, 2015 and November 31, 2015. The installation date is printed on a label on the outside of the furnace or boiler. Recalled furnaces have a Carlin burner inside of the furnace, behind the furnace grate. Recalled boilers have a Carlin burner attached to the outside of the boiler enclosure. "Carlin" is printed in white letters on the face of the burner nameplate.
Consumers should immediately contact Carlin to arrange for a free repair. Consumers who cannot locate their installation date label can also contact Carlin. Carlin is contacting installers directly to make repairs on furnaces that were installed in consumer's homes.
Carlin has received one report of the burner failing to shut off. No injuries have been reported.
Heating and plumbing contractors that install Williamson-Thermoflo heating and plumbing equipment nationwide from April 2015 through November 2015 for about $500 for the burners.
Carlin Combustion Technology Inc., of North Haven, Conn.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800